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Fire & Water - Cleanup & Restoration

Archived Blog Posts

September is National Preparedness Month

9/10/2019 (Permalink)

Top view of hurricane with the eye wall near the center.  SERVPRO of Sugar Land logo & information in the bottom left corner Hurricane season is still in play, use National Preparedness month to be prepared.

September is known as National Preparedness Month at SERVPRO of Sugar Land to help bring awareness to our local communities.  This awareness event is sponsored by the Federal Emergency Management Agency (FEMA) and the 2019 theme is "Prepared, Not Scared".  This program encourages everyone to take advantage of the information provided by FEMA because advanced planning is critical in dealing with and recovering from unexpected disasters, such as flooding and hurricanes.  

Take this time to create a plan and know what to do in case of an emergency.  Mother Nature has created multiple large disasters around the Sugar Land area.  It is important to keep your emergency contact list up-to-date and have alternative communication methods set up in case traditional means are affected. If you would like more information about staying prepared, visit www.ready.gov/september.  Expect the unexpected and remember it is never too early to be prepared.  Keep in mind that disasters can strike when you least expect it.  SERVPRO of Sugar Land is always prepared, to help make it "Like it never even happened." 

Commercial Damage Services

9/4/2019 (Permalink)

SERVPRO of Sugar Land technician cleaning standing water on tile floors with our water extraction machine.  Standing water is extracted at a commercial job.

SERVPRO of Sugar Land specializes in the restoration for both residential and commercial properties that have been damaged by weather, mold, fire and other causes.  If your business has damage that occurred on-site, our team members are very knowledgeable with the equipment necessary to help your property restored back to its preloss conditions. 

No matter how big or small the job is, SERVPRO of Sugar Land wants to ensure that we will take all the right steps to get the pieces back together.  Our technicians will give you the daily updates on the progress of your property. As a locally owned and operated company, we understand that your business needs to be up and running quickly after a damage.  As an effective restoration service provider, we ensure that we are always ready!  If you have any water, fire, mold or storm damages in your business, give our team at SERVPRO of Sugar Land a call (281) 313-1338!

Peak Hurricane Season

8/13/2019 (Permalink)

It is the peak of hurricane season.  Although there has been very little hurricane activity, it never hurts to be prepared.  Every business and residence should have a plan prepared just in case such an event was to happen.  SERVPRO of Sugar Land is here to help you understand the different hurricane categories there are.   Understanding the categories of a hurricane can help you be prepared:  

Hurricane Categories 

The Saffir-Simpson Hurricane Scale rates a hurricane's intensity using wind speed and storm surge, which is the abnormal rise in sea level accompanying a hurricane or other intense storm. The scale also estimates the potential damage and flooding expected along the coast from a hurricane landfall.

Category 1
Sustained winds of 74-85 mph.  Dangerous winds occur and may cause some damage. Damage primarily to unanchored mobile homes, shrubbery, and trees along with some coastal road flooding and minor pier damage.

Category 2
Winds of 96-110 mph.  Extremely dangerous winds and will cause extensive damage. Roofing, door and window damage to buildings; Considerable damage to shrubbery and trees, mobile homes, poorly constructed signs, and piers.

Category 3
Devastating damage will occur. Winds of 111-129 mph. Structural damage to small residences and utility buildings; foliage is blown off trees and large trees blown down; mobile homes destroyed.

Category 4
Catastrophic damage occurs. Sustained winds of 130 - 156 mph. Extensive damage to doors, windows and lower floors of shoreline houses; total roof failures on small residences; shrubs, trees, and all signs blown down; mobile homes completely destroyed.

Category 5
Catastrophic damage occurs.  Winds of 157 mph or higher.  Complete roof failure on many buildings and some complete building failures with small utility buildings blown over or away; severe and extensive window and door damage; mobile homes completely destroyed.

Heavy Rains hit Sugar Land Texas

5/14/2019 (Permalink)

A severe thunderstorm recently left Sugar Land and the surrounding areas anxious with the amount of water left behind. Roads were flooded, roofs and trees were struck by lightning, and some homes were affected by this storm. SERVPRO of Sugar Land was prepared to help the homes and business affected by the storms. Our team came back to the office during after-hours to help our community with storm emergencies. Teams were rapidly dispatched to different homes and business.

SERVPRO of Sugar Land has specialized training and experiencein storm and flood damage restoration. Our teams have the knowledge and trained professionals to help our community restore their homes or business to its preloss conditions. No matter how unpredictable storms can be, SERVPRO of Sugar Land is always here to help. Give our team a call with your storm or flood damage needs (281) 313-1338.

What To Do During A Power Outage?

4/2/2019 (Permalink)

Ever have a heavy storm knocked out your power for many than a few hours?  For example, a hurricane comes through and knocks your power our for days.  Then what?  Do you have a plan? To help be prepared, consider getting a portable generator for your home or business.   By having a general portable generator, this can help keep the power going while you’re dealing with a power outage that may last for days.  A backup generator can help maintain electricity to various items such as lights, computers, heating system, office equipment, etc.  A generator not only helps with back up power but can also help a building be protected from certain hazards that could possibly accompany a storm.  In case of an emergency, SERVPRO of Sugar Land is always here to help keep our community prepared. 

Common types of Mold

4/2/2019 (Permalink)

What is mold you ask?  Mold is a type of fungi that exist everywhere and only need moisture and a compatible surface to survive.  With that being said, there are many different species of mold.   Some types of mold can be unharmful while others can be toxic.  It is important to know the type of mold you may be dealing with if there is mold growth in your home or business.  Each type has different unique characteristics and growth patterns.  Below are a few common kinds of mold species found in homes or business:

Acremonium: Found on dead plants and soil, it grows indoors on paper and drywall tiles

Alternaria: Commonly found on food, plants, rotting farmland manure and is resistant to most fungicides.

Aspergillus: There are many species of Aspergillus

Botrytis: Associated with plants, high humidity levels and plenty of plants attract this mold.

Here at SERVPRO of Sugar Land, our technicians receive advanced training to deal with mold issues in a home or business.  Committed to providing excellent services, SERVPRO of Sugar Land has the technology and crew to help you make it “Like it never even happened.”

Biohazard Needs in Sugar Land

4/1/2019 (Permalink)

SERVPRO of Sugar Land is fully trained and specialized in the cleaning and disposal of biohazard contents and affected materials in the Sugar Land area. 

When it comes to a biohazard situation, SERVPRO of Sugar Land knows best how to handle a situation like this.  Protection is important to our employees because removal of biohazard materials can cause serious health consequences. 

Our crew is equipped with the necessary safety apparatus and cleaning products.  Specialized training and experience are key when choosing a cleanup company to resolve these circumstances.  Here at SERVPRO of Sugar Land, we can help transform these unhealthy environments back into clean, safe homes and offices.  We can restore your home or business back to its preloss conditions.  Give us a call if you need any biohazard cleanup services – (281)-131-1338.  SERVPRO of Sugar Land is always here to help, making sure “Like it never even happened.”

Hazardous Circuit Overload

3/27/2019 (Permalink)

It's common to use electrical outlets and extension cords, but they can become dangerous when they are overused. Listed below from the Electrical Safety Foundation International, here are some hazards along with remedies to fix the problems. 
 
Potential Hazard: Overloaded circuits could cause an electrical fire. 
Warning signs: outlet or wall may be warm to the touch; Outlet may be yellowed or discolored; circuit breakers may frequently trip; the smell of burnt insulation in the air.
Remedy: Have an electrician run a dedicated circuit and install additional outlets.

Potential Hazard: 
Overloaded extension cords could cause electrical fires.
Warning signs: Extension cord is warm to the touch. 
Remedy: Use an extension cord with the same or large wire size as the cord is extended.  Also, since extension cords are intended for temporary use, consider having an electrician install additional outlets.

Potential Hazard: Ungrounded outlets that will not protect you from an electrical shock in the event of a short circuit. 
Warning Signs: three-prong plug has been forced in a two-prong plug outlet. 
Remedy: If the outlet has no grounding wire, have an electrician run a new circuit with a grounding wire. If there is a grounding wire, simply install an outlet that accepts three-prong plugs. 

Potential Hazard: Improper placement of extension cords could cause a fire. 
Warning Signs: Extension cords that run through walls or underneath carpets. 
Remedy: Try rearranging furniture, finding a closer outlet, or having more outlets installed. 

Spring Cleaning

3/27/2019 (Permalink)

Spring has arrived and what better time of the year to clean the clutter out than now? It's a tradition for most people to take this time of year and do an annual spring cleaning. Green means clean to our SERVPRO crew. So begin fresh this season. Clear out old items that may be taking up too much space in your home by selling or even donating these (un)used items. Below are some resources to help you start your spring cleaning to get you back on track to the lifestyle you want.

  • Make your own checklist:

Create a plan of action. Take an area and break it down into sections. Create different tasksthat needs to be done around the house or office. Once the list has been made considering the time each task may take. By doing so, this may help organize the time it takes, which you can adjust your schedule accordingly throughout the rooms. [Using this checklist, you can divide the tasks by estimated times and create a flexible schedule giving yourself some spare time]

  • Organize and pace yourself:

A really good deep spring cleaning should take more than a day. Set aside a weekend to steadily get the major chores done. An average amount of time to clean an area can take about 2-6 hours. As you start your spring cleaning, organize your time and tackle the big chores first. Declutter the room by sorting out and organize items into different piles. Once these tasks have been attacked then clean the surfaces with the tough grime and wiping down counter tops and polishing it. Don't overlook the items in plainsight such as kitchen appliances. Also, address the little small hidden crevasses. Don't rush - This will not happen in one afternoon, organize your time and pace yourself as you work on these chores.

  • Work from the top down:

Like cleaning a car, you start from the top and work your way down. When you begin dusting a room, it would only make sense to start at the top and work your way down. By starting from the top, you will be able to save more time and energy instead of having to repeat the task at hand.

Helpful hint: there is always an exception to the rules and cleaning walls can be considered one of those exceptions. When cleaning the walls it may be better to start from the bottom up, then back down again. Dirty soap streaks may be left behind and harder to clear off clean walls rather than dirty walls. Work your way back up to remove any drips.

  • Dry clean before adding water to the mix:

Start with dusting before mopping. By adding water, the debris can be created into a big mess of muddy gunk. Helpful hints: sweep before mopping. Dust fan blades before washing them (with water) and vacuums or wipe windows before washing them as well.

  • Keep up rather than catch up:

We as humans are always busy whether it's taking care of our family, working or getting distracted with whatever life throws at you. So it's natural to put off these chores. To make your future spring cleaning easier on you, create a monthly checklist of a task to do. Break it up by room or sections followed by a flexible schedule to get these chores accomplished.

Mold Removal vs. Remediation

3/27/2019 (Permalink)

Many people do not know that there is a difference between “mold removal” and remediation. Mold spores exist naturally everywhere, both indoors and outdoors, as they are microscopic. This means that removing 100% of mold from a home or business is impossible. Many restoration companies will advertise “mold removal” and even guarantee they can completely remove all mold. This is simply not true.

Qualified restoration companies understand the science behind mold growth and the makeup of mold. All SERVPRO franchises provide thorough training on how to properly remediate mold. The remediation of mold focuses on getting the levels of mold back to natural and normal levels.

Since every mold damage scenario is different, each requires a different solution but our general mold remediation process stays consistent here at SERVPRO of Sugar Land. 

  1. Inspection and Mold Damage Assessment
  2. Mold Containment
  3. Air Filtration
  4. Removing Mold and Mold-Infested Materials
  5. Cleaning Contents and Belongings
  6. Restoration

Emergency Ready Profile

3/26/2019 (Permalink)

The SERVPRO Emergency READY Profile 

The SERVPRO Emergency READY Profile is a startup approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information.  By working with SERVPRO’s Emergency READY Profile, your business can receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order.

The SERVPRO Emergency READY Profile Advantage:

  • A no-cost assessment of your facility. – This means there is no need to allocate funds, giving you a great value at no cost.  
  • A concise Profile Document that contains only the critical information needed in the event of an emergency. – It will only take a little time to complete and will not take you away from current projects.   But it will save a lot of time if ever needed.  
  • A guide to help you get back into your building following a disaster. – This can help minimize the amount of time your business is inactive by having an immediate plan of action.  
  • Establishes SERVPRO of Sugar Land as your disaster mitigation and restoration provider. – You have a provider that is recognized as an industry leader and is close by. 
  • Identification of the line of command for authorizing work to begin. – This saves time, so we can begin the work of mitigating the damage which can save you time and money.  
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information. – Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.” 

The Best Way to Reduce Business Interruption Following a Disaster is to Plan For it NOW.

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, many of them had a preparedness plan in place.  Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are “Ready for whatever happens” speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

Fire Extinguisher: Remember PASS

3/26/2019 (Permalink)

Fire extinguishers can be used to help control small fires during emergency situations when used correctly.  The National Fire Protection Association (NFPA) suggests remembering the word PASS while using the device.

  • Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.
  • Aim low. Point the extinguisher at the base of the fire.
  • Squeeze the lever slowly and evenly.
  • Sweep the nozzle from side-to-side.

There are different classes of fire and each fire extinguisher has labels designated for the type of fire to use the extinguisher on. Become familiar with the device before a fire breaks and double check the fire extinguisher label to make sure it’s designed to fight the type of fire.

Contact SERVPRO of Sugar Land for your restoration needs once the fire is safely put out.  Our team is always here to help! (281) 313-1338

What to do when a Dishwasher Floods Your Sugar Land Home Kitchen

3/26/2019 (Permalink)

Dishwashers are one of the most commonly used appliances in a home.  Its use is for the modern-day convince many of us to utilize as a time saver as well as an environmentally friendly machine.  Dishwashers are built to last for many years but over time the appliance may sustain a leak or even a break.   Dealing with a dishwasher flood can be frustrating, it is important to take quick action to limit further potential damage.  There are a few things that you can do when a dishwasher floods your kitchen:

Turn off the water – Turn the main water supply off by shutting off the shutoff valve.  This will help prevent extra water from flooding your kitchen.

Electricity shut off – This a safety precaution which ensures that leaking water and electricity do not mix.  Family members should be advised to stay out of the kitchen until the dishwasher is safe to use once again. 

Mop up water- Once the water and electrical systems are secure, it’s best to mop up and remove the standing water.  The longer the water sits, the higher the potential of further damages may occur. 

Call a restoration company – while everything may seem to be dry, it’s the water that you don’t see that can possibly create further damages.  Our team here at SERVPRO of Sugar Land, has the tools and equipment to help meet your restoration needs.  Our team is faster to any water damage disaster and is able to eliminate the standing water with our effective methods. 

Give us a call – 281-313-1338!

Understanding Thunderstorms

3/26/2019 (Permalink)

Storms occur with sometimes, little to no warning, in which case can make it difficult to plan how to prepare. However, by creating a plan now can help you stay prepare now can help you get ready for any future storms that may be brewing this spring.   Understanding what these definitions from the National Weather Service can help prep you on who to plan for your preparedness:

What is a Severe Thunderstorm?

A thunderstorm that produces a tornado, winds of at least 58 mph (50 knots), and/or hail at least ¾" in diameter. Structural wind damage may imply the occurrence of a severe thunderstorm. A thunderstorm wind equal to or greater than 40 mph (35 knots) and/or hail of at least ½" is defined as approaching severe.

Severe Thunderstorm Watch

This is issued by the National Weather Service when conditions are favorable for the development of severe thunderstorms in and close to the watch area. The size of the watch can vary depending on the weather situation. They are usually issued for a duration of 4 to 8 hours. They are normally issued well in advance of the actual occurrence of severe weather. During the watch, people should review safety rules and be prepared to move a place of safety if threatening weather approaches.

Severe Thunderstorm Warning

This is issued when either a severe thunderstorm is indicated by the WSR-88D radar or a spotter reports a thunderstorm producing hail 3/4 inch or larger in diameter and/or winds equal or exceed 58 miles an hour; therefore, people in the affected area should seek safe shelter immediately. Severe thunderstorms can produce tornadoes with little or no advance warning. Lightning frequency is not a criterion for issuing a severe thunderstorm warning. They are usually issued for a duration of one hour. They can be issued without a Severe Thunderstorm Watch being already in effect.

When storms hit Sugar Land, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.  Give SERVPRO of Sugar Land a call to help your storm damage needs (281) 313-1338!

It's the Water That You Don't See

3/26/2019 (Permalink)

It is important to treat water damage immediately when it happens or right when it is discovered.  When water damage occurs, small or large, and is not properly treated, there is potential that it could lead to further damages.  In as little as 48 hours, mold can begin to spread throughout the affected areas; especially if the conditions of the area are moist and dark.  Do not leave the safety of your home up to chance.  If you have experienced water damage take charge and give the professionals a call to properly dry out your home to prevent mold growth.  SERVPRO of Sugar land has highly trained technicians with years of experience and certifications to get the job done.  Do not hesitate to give SERVPRO of Sugar Land a call (281) 313- 1338.  Our team is dedicated to helping you when disaster strikes! 

Flood Safety

3/25/2019 (Permalink)

Floods are the most common hazards in the United States.  Whether you live and work on a coastline, along with city streets, in a basin, near a river or even in the desert, there is a potential for suffering flood damage. 

What FEMA suggests you can do now:

  • Have qualified professionals to evaluate the furnace, water heater and electric panel if susceptible
  • Install “check valves” in sewer traps a prevent flood water from backing up into the drains of your home
  • Seal walls in basements with waterproofing compounds to avoid seepage.

What FEMA suggests when a flood is imminent:

  • Move essential or unreplaceable items to an upper floor, when possible
  • Turn off utilities at the main switches if instructed to do so
  • Disconnect electrical appliances. Do not touch electrical equipment if you are wet or standing in water

If a flood does strike your business or home, give SERVPRO of Sugar Land a call.  Even minor floods have the potential to cause major damage to a structure, and the cleanup is often an overwhelming and daunting task.  SERVPRO of Sugar Land has the tools and equipment to help you during a traumatic time. 

Source: Floodsmart.gov and fema.gov

Electrical Safety Tips

3/25/2019 (Permalink)

Take a moment and review the electrical safety below to avoid any mishap. 

  • Inspect electrical outlets for damage before use
    Cracked or damaged sockets, loose or bare wires, and loose connections may cause a serious shock or start a fire.
  • Do not overload electrical outlets
    Overloaded electrical outlets and faulty wires are a common cause of holiday fires. Avoid overloading outlets and plug only one high-wattage into each outlet at a time. 
  • Keep combustibles at least three feet from heat sources
    A heat source that was too close to the decoration was a factor in half of the home fires that began with decorations (NFPA).
  • Protect cords from damage 
    To avoid shock or fire hazards, cords should never be pinched by furniture, forced into small spaces such as doors and windows, placed under rugs, located near heat sources, or attached by nails or staples. 
  • Stay in the kitchen when something is cooking 
    Unattended cooking equipment is the leading cause of home cooking fires (NFPA).

At SERVPRO of Sugar Land, we are available 24 hours and 7 days a week.  Give us a call at (281) 313-1338! 

Four Classification of Water

3/11/2019 (Permalink)

While there are three basic categories of water (clean, grey, black), there are also four classifications of water damages.   The IICRC’s S-500 Standard and Reference Guide for Professional Water Damage Restoration separates water damage into four distinct classes. Each class is based on the severity of the water damage, and they determine what steps must be followed in the mitigation and restoration process.

THE 4 PRIMARY CLASSIFICATIONS OF WATER DAMAGE

  • Class 1 is the least amount of water, absorption, and evaporation. It affects only part of a room or area; little amount of carpet or carpet pads may or may not be wet.  Also, larger areas containing materials that have absorbed minimal moisture.  
  • Class 2 involves a significant amount of water, absorption, and evaporation. An entire room of carpet and cushion pad is affected. Water has risen up walls less than 24 inches. There is moisture remaining in structural materials and substructure soil.
  • Class 3 involves the largest amount of water, absorption, and evaporation.  This water loss has saturated an entire area.   Water may have come from overhead which may impact ceilings, walls, insulation, carpet, cushions, and subfloor.
  • Class 4 relates to specialty drying situations. Wet materials with low permeance or porosity such as hardwood, plaster, brick, concrete, light-weight concrete. Typically, there are deep pockets of saturation, which require very low specific humidity. These types of losses may require longer drying times and special methods.

SERVPRO of Sugar Land has the knowledge, experience and proper equipment to locate any hidden moisture lurking out of sight and clean up water damage of any size and get it done right the first time.  If you or anyone you know experiences water damages, give our team a call.  (281) 313-1338. 

HVAC Commercial Fire

3/5/2019 (Permalink)

Here at SERVPRO of Sugar Land, safety is important to us when dealing with a fire emergency.  After a fire emergency, our team is dedicated to responding immediately to business after a fire to help prevent any secondary damage.  Following a fire, our crew takes close attention to the HVAC system and ductwork.     HVAC fire hazards are present at any time of the year. Fortunately, many of these risks are preventable.

The Top HVAC Fire Hazards:

  • Old, corroded, or broken parts: This problem often stems from an HVAC unit that is not regularly serviced. Problems with essential parts can lead to decreased efficiency and can potentially lead to potential fire hazards.
  • Items are stored too close to the HVAC unit: The HVAC unit itself produces a considerable amount of heat. Storing combustible items such as boxes, paper, motor oil, and chemicals too close to the unit creates a high-risk environment for a fire.
  • Problems with connections or gas pressure: Problems with connections in a gas furnace can lead to toxic gas being released into the home, leading to both health and fire hazards.
  • Electrical problems: Whether the unit has a loose cord connection, a frayed cord, an old cord that overheats, or another issue, electrical problems with HVAC units can easily spark furnace fires.
  • Leaking fuel line: This can be a harder problem to spot since many fuel lines are located inside or behind the unit. Yearly inspections can help catch old, at-risk fuel lines before they start leaking and posing a major fire hazard.
  • Improper installation: When an HVAC unit is installed improperly, it can lead to many problems such as reduced air flow and efficiently, and increased costs. Improper installation can also cause serious problems such as carbon monoxide poisoning and fire hazards.

SERVPRO of Sugar Land is always here to help 24/7.  Our team understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business.    

Frozen Pipes Tips

1/29/2019 (Permalink)

Cold weather is upon us and we need to take precautions. We at SERVPRO of Sugar Land want to make sure you know the correct steps to take to prevent damages to your home and more importantly disruptions to your life during these cold times. To limit the potential for frozen pipes consider the following steps:

  • Allow faucet to drip
  • Seal up cracks and holes
  • Apply heating tape
  • Add extra insulation

If winter and cold weather take their toll on your home, do not hesitate to give SERVPRO of Sugar Land a call, (281) 313- 1338.  SERVPRO of Sugar Land has highly trained technicians with years of experience and certifications to get the job done.   Our team is dedicated to helping you when disaster strikes! 

Winterize Your Business

1/9/2019 (Permalink)

Does this seem like the wettest winter in Sugar Land?  Temperatures are lower, more rain has fallen, and heavier winds have overtaken Sugar Land.   If we recall correctly, it has been a long time since we’ve seen these kinds of weather patterns.  While we have no control over the weather, we do have the opportunity to keep the weather from affecting our homes or business.  To help prevent weather-related damages from hurting your home or business, apply some of the following tips to protect your property:

  • Keep gutters clear of leaves, sticks and other debris to help ensure it can drain properly. Make sure downspouts direct water away from the home or business
  • Wrap water pipes in your crawl spaces with insulation sleeves to slow heat transfer and prevent freezing
  • If you have a fireplace, keep the flue closed when you're not using it
  • Keep a slow trickle of water flowing through faucets connected to pipes that run through unheated or unprotected spaces 

Give SERVPRO of Sugar Land a call if you have any additional questions.  Our team is always here to help when disaster strikes!  

Emergency Ready Profile

1/8/2019 (Permalink)

Are you a small business owner?  You can't always prevent disasters from happening, but you can always be prepared.  This New Year, start off by letting SERVPRO of Sugar Land help you stay in business by helping you be prepared for unplanned disasters.  Pre-planning can serve as an insurance policy aimed at peace of mind in protecting your business.  By creating an Emergency Ready Profile (ERP) with SERVPRO of Sugar Land you will minimize business interruption by having an immediate plan of action.  The Emergency Ready Profile provides critical details of your facility along with immediate contact information that provides a guide to get you back into your building after a disaster.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.  Be prepared with SERVPRO of Sugar Land and get a free Emergency Ready Profile.  Give our team a call at (281) 313-1338.  We are dedicated to helping make disasters "Like it never even happened."

When Is It Time To Replace A Hot Water Heater?

1/8/2019 (Permalink)

When was the last time you changed your hot water heater?  Has it been a while?  It’s one of those appliances that may be remained unseen or hidden away in the attic.  However, it’s important to make sure to keep up regular maintenance for many reasons.  Homeowners can wake up in the middle of the night or even come home to water all over their home.  Depending on the size, it can possibly leave up to 50+ gallons of water.   Below are a few telling signs that it may be time to change out the hot water heater in your home.

  • Typically, a gas hot water heater can last about 8 to 12 years, while an electric model will last slightly longer from about 10 to 15 years. If your water heater is getting up in years, it may be time to replace it before it breaks
  • If a puddle surrounds the base of the hot water heater, it is important to take action immediately
  • If there is no hot water while using the tap, this may be an indicator it’s time to get the hot water heater checked
  • Signs of tinted water coming from your hot water tap means there may be rust in the hot water heater, which may show possible aging and a signal of an oncoming leak
  • Gurgling or popping noises coming from your water heater are caused by the buildup of hard water sediment heating up and exploding inside your water heater tank

It is always good to be prepared, because disasters may strike when we least expect it.  SERVPRO of Sugar Land is dedicated to help you when disaster strikes.  Give our trained professionals a call if you ever experience any kind of water damage.  Our experts are here to help, 281-313-1338. 

Mold Safety Tips

1/8/2019 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all molds from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all molds, which is a fallacy. Consider the following mold facts:

  •  Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  •  Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If you see any signs of mold, Call SERVPRO of Sugar Land Today – (281) 313-1338

Candle Safety Tips

12/19/2018 (Permalink)

There is something calming about candles especially during the holiday season.  They look pretty and enhance the ambiance in a room, they give off a fragrant smell that can be so luring, but they can also be the cause to a house fire.   December has been noted as the peak month of candle fires.  According to the National Fire Protection Association, 3 out of every 5 candle fires started when they were placed to something that can burn, such as furniture, bedding, or decorations.  Review the tips below to prevent any house fires this holiday season:

  • Blow out candles before leaving a room or going to bed
  • Keep candles one foot (30 centimeters) away from anything that can burn
  • Use a sturdy candle holder, that will not tip over easily
  • Put candle holders and a sturdy and unclutter surface
  • Light candles carefully, keep your hair and any loose clothing away from the flame
  • Do not let the candle burn all the way to the bottom; put it out before it gets too close to the container or holder
  • You should not light a candle if oxygen is used in the home
  • During a power outage, use a flashlight or battery-operated lighting instead of a candle

Although candles can add to the décor in the room, however, they can also add danger.  Remember candles are an open flame which means they can easily ignite.  Create an environment that is safe for you during this holiday season, use alternatives to prevent any candle fires in homes like using flameless candles.  As always, remember SERVPRO of Sugar Land is here to help!

Follow These Mold Safety Tips If You Suspect Mold

12/18/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Sugar Land for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Sugar Land specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

Kitchen Fire Safety

12/12/2018 (Permalink)

SERVPRO of Sugar Land is beginning to look forward to the holiday season, as many people begin to celebrate with friends and family.  During this time, most people may find themselves in the kitchen building gingerbread houses, baking cookies, and many extra holiday festivities.  However, the kitchen is the source of many fire hazards because it's where heat, electricity, water, and grease are all come together.  The most common type of fire is the grease fire.  A grease fire is extremely dangerous as it can get out of control quickly and spread from the stove throughout the kitchen and into other rooms of the house.

Common Causes of Kitchen Fires

  • Too high temperature in the fryer
  • Vegetable, more flammable, oils
  • Old, more flammable oil, in the deep fryer
  • Fat deposits in the flue and ventilation ducts
  • Misalignment sprinklers due to equipment moved around
  • Clogged melting links of the sprinklers leading to impaired function

Other types of kitchen fires include oven fire or the microwave.  When a fire starts, keep the door closed and turn off the oven.   The lack of oxygen will suffocate the flames. If it continues to smoke like a fire use a fire extinguisher or call the fire department.

At SERVPRO of Sugar Land, we are available 24 hours and 7 days a week.  Give us a call at (281) 313-1338.  

Protect Your Home from Potential Water Damage

12/5/2018 (Permalink)

Water damage is one of the most common disruptions for homeowners. It usually happens at a time when you least expect it. Luckily SERVPRO of Sugar Land has some tips on how you can protect your home from the unexpected water damage!

  1. Irreplaceable valuables should be protected. Try to waterproof them by sealing them and storing them in a higher place.
  2. Monitor your drains. Make sure they are clean and clear for water flow.
  3. Make sure your roof is sealed and protected. Regularly monitor it to make sure water does not leak through holes or cracks.
  4. Monitor your tiles and grout in heavily wet areas such as the bathroom and kitchen. Look for cracks and re-seal if necessary.
  5. Monitor your appliance hoses.
  6. Turn off your water before a long trip away.
  7. Regularly have your water heater serviced.

These are just some of the small tips that could help prevent a major water damage in your home. SERVPRO of Sugar Land is always here to help!  

Sugar Land Residents: Follow These Mold Safety Tips If You Suspect Mold

12/3/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Sugar Land for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Sugar Land specializes in mold cleanup and restoration; in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

Fire Extinguisher and Classes of Fires

11/27/2018 (Permalink)

Did you know that if you encounter a fire with the wrong type of fire extinguisher you could make the fire worse? For example, use an extinguisher that contains only water on a flammable liquid fire and you’ll spread the fire and put yourself in further danger.  However, the fires are divided into five classes and fire extinguishers are specifically made to take out one or more of the fire classes. Below is a list of fire classes and the extinguishers that put them out.  Each fire extinguisher has labels designated for the type of fire to use the extinguisher on.  Double check the extinguisher you’re about to use to make sure it’s designed to fight the type of fire. If you are unclear how to deal with the fire it is best to be safe and evacuate. 

Class of Fire: A (A in a green triangle)
Fires of ordinary combustibles like wood, paper, cardboard, most plastics, and cloth
Extinguishers to Use: Water, Foam Spray, ABC Powder, or Wet Chemical

Class of Fire: B (B in a red square)    
Fires of flammable liquids like petroleum, kerosene, grease, and others (but not alcohol or cooking oil)
Extinguishers to Use: Foam Spray, ABC Powder, or Carbon Dioxide

Class of Fire: C (C in a blue circle)    
Fires of energized electrical equipment such as appliances, wiring, circuit breakers and outlets
Extinguisher to Use: ABC Powder

Class of Fire: D (D in a yellow star)    
Fires of combustible metals like magnesium, titanium, sodium (often found in chemical laboratories).
Extinguishers to Use: ABC Powder or Carbon Dioxide

Class of Fire: K (K in a black hexagon)    
Fires of cooking oils, trans fats (often used in restaurants).
Extinguisher to Use: Wet Chemical

Disasters can Strike Anywhere

11/27/2018 (Permalink)

Just like homes and offices, hotels can also suffer disasters and just like disasters in your home, SERVPRO of Northeast San Antonio is here to help. In years past, we have had many opportunities to help make it “Like it never even happened” at hotels. There are a few differences between a typical residential water loss and a commercial water loss.  Our trained professionals have experience working with customers to help them stay operational and lessen downtime.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Northeast San Antonio.

If disaster should strike remember to call the team that is Faster to Any Size Disaster® and are Here To Help®. Call us at (210) 653-4651!

Fire Prevention Week

10/8/2018 (Permalink)

This year's Fire Prevention Week (FPW) campaign, "Look. Listen.  Learn.  Be aware.  Fire can happen anywhere," works to educate people about three basic but essential steps to take to reduce the likelihood of having a fire -- and how to escape safely in the event of one.   

  • LOOK for places fire could start. Take a good look around your home. Identify potential fire hazards and take care of them. 
  • LISTEN for the sound of the smoke alarm. You could only have minutes to escape safely once the smoke alarm sounds. Go to your outside meeting place, which should be a safe distance from the home and where everyone should know to meet. 
  • LEARN two ways out of every room and make sure all doors and windows leading outside open easily and are free of clutter.
The purpose of Fire Prevention Week is to bring awareness to the risk of death in case of a fire and provide educational resources to everyone in order to keep safe.  For more information or facts about fire, click here

2018 National Preparedness Month

9/25/2018 (Permalink)

September is known as National Preparedness Month at SERVPRO of Sugar Land to help bring awareness to our local communities.  This awareness event is sponsored by the Federal Emergency Management Agency (FEMA) and the theme this year is "Don't wait, communicate".  This program encourages everyone to take advantage of the information provided by FEMA because advanced planning is critical in dealing with and recovering from unexpected disasters.  

Now is the perfect time to make a plan and know what to do in case of an emergency.  Mother Nature has created multiple large disasters around the Houston area this year.  It is important to keep your emergency contact list up-to-date and have alternative communication methods set up in case traditional means are affected. If you would like more information about staying prepared, visit www.ready.gov/september.  It is never too early to be prepared.  Remember disasters strike when you least expect it.  SERVPRO of Sugar Land is always prepared, to help make it "Like it never even happened."

One Year After Hurricane Harvey

8/28/2018 (Permalink)

Most Texans remember August 25th, 2017.  This date marked the one-year anniversary of Hurricane Harvey, the category 4 hurricane that deeply affected the great state of Texas one year ago.  Hurricane Harvey dumped around 50 inches of rain in parts of the Houston area, flooding thousands of homes and killing more than 80 people. The devastation was swift, and the recovery is far from over.  SERVPRO of Sugar Land was proud to come to the aid of the people whose homes were damaged by the hurricane.  The water damage was catastrophic. The professionals at SERVPRO of Sugar Land worked very hard, especially during that hurricane.  Our team is dedicated and will always be here for you during any a storm...faster to any disaster to help you through when disaster strikes!

Commercial Water Damage

8/22/2018 (Permalink)

Flooding and water damage events at Sugar Land commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

SERVPRO of Sugar Land professionals is trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Sugar Land 

SERVPRO of Sugar Land specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Importance of Being Prepared

8/8/2018 (Permalink)

Companies located in Houston should always be ready for a major storm to hit the area.  Having a plan for the employees will increase the chance of remaining safe during a storm event.  At SERVPRO of Sugar Land, we encourage employees to know the location of each electric panel and to know where the safest place in the building is.  Storms can arise unexpectedly and can turn into a devastating disaster.  Being knowledgeable and prepared for situations like these is important.   Protect your employee’s and business by knowing who to call in events like these!

SERVPRO of Sugar Land understands the stress when a disaster arises.  Our goal is to help minimize the interruption to your business!  Our team specializes in water, fire, mold and storm damage.  Feel free to give our company a call (281)313-1338. 

Mold Factors

8/7/2018 (Permalink)

It is important as homeowners to do things to prevent any kind of water intrusions in our homes.  As a mindful homeowner, it is necessary to take precautions and measures to minimize the amount of moisture to reduce any possibility of mold growth or development in one’s home.

After water damage in a home (or business) mold can become a problem that can manifest if the water damage is not immediately taken care of.  As mold spores are invisible to the naked eye, they tend to make their way through homes and are always present.   As mold begins to grow, it can become a nuisance as well as a possible health problem. 

Mold requires a food source, the right temperature, above freezing and plenty of moisture.  As these conditions are all a part of your home's makeup, it is important to check your home for any kind of possible sources for water leaks.  If you do come across a mold issue, call SERVPRO of Sugar Land.  We are the mold remediation experts!

What is a Hurricane?

8/7/2018 (Permalink)

What is a hurricane?   A hurricane is a massive tropical cyclone or low-pressure system that generally forms in the tropics with winds exceeding 74 miles per hour.  Typically accompanied by heavy thunderstorms according to the Federal Emergency Management Agency (FEMA).  They can cause threatening storm surges, violent winds, and heavy rain storms. Because we are located near the coast, it is that much more important for us to be prepared for a catastrophic event like this to happen.  Although there may not be many hurricanes brewing this season, it never hurts to be prepared for a destructive event like this. Below are a few basic important tips to prepare for hurricane season. First, make a family emergency plan.  It never hurts to be over prepared for disastrous situations. 

  • In case of an emergency evacuation, know where to go.  Have a plan on what route to take and where to stay. 
  • As mentioned in our last newsletter, have a basic emergency kit together in case a hurricane were to strike.  Here is a simple list of supplies to have, but is not limited to the following: water, non-perishable foods, a flashlight, extra batteries, cash, a first aid kit. 
  • Stay informed, connect with your community through email or text notifications for any emergency alerts or keep a battery-powered radio handy. 
  • If you decide not to evacuate your home, prepare your home to have adequate supplies that will last you for several days.


Be aware, hurricanes are usually followed by a tropical storm of heavy rain that can cause flood damage. For more information about staying prepared during a natural disaster visit: https://www.ready.gov/hurricanes

When Storms or Floods hit Sugar Land, SERVPRO of Sugar Land is ready!

5/8/2018 (Permalink)

SERVPRO of Sugar Land specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Sugar Land, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (281) 313-1338

Detecting Mold?

3/28/2018 (Permalink)

If there are ongoing moisture problem in your office or home it is important to be alert for presence of visible mold, strong, musty odors which may indicate mold is present, or any evidence of past moisture problems that might have caused mold growth. 

Mold can be found behind walls, in the basement, under the carpet, in damp areas of the house, surrounding roof leaks or in an area that experiences high humidity    If you think you may have a mold problem, give your team of experts a call.  SERVPRO of Sugar Land knows how to find the source of the mold problems and locate any water damage or leaks causing the mold.  We can help put your home back to the preloss conditions. If you have any questions about mold remediation, feel free to contact SERVPRO of Sugar Land (281) 313-1338.

Tornado Watch Versus Tornado Warning

3/27/2018 (Permalink)

A tornado WATCH means a tornado is possible in your area. 

  • Listen to local radio and TV stations for further updates.
  • Stay away from windows
  • Prepare a small disaster kit if there has not been one made
  • Keep pets inside
  • Bring patio furniture and outside items into a garage or inside storage area if time and weather permit
  • Be alert to changing weather conditions. Blowing debris or sound of alert you; tornadoes reportedly sound similar to freight train.

A tornado WARNING means a tornado has been sighted and may be headed for your area.

  • Seek safe shelter immediately if you are inside; go to a safe place located on the lowest floor and on the interior side of the building with little or no windows or glass. Take your disaster preparation kit. 
  • If you are outside, seek shelter in a sturdy building
  • If you are in a car, mobile home, or portable building and head out to safety
  • If you are driving avoid bridges or overpasses and pull over if debris is flying (with your engine running and your head down and covered) drive to nearest shelter when possible

Water Classification

3/27/2018 (Permalink)

Without warning, emergencies can strike.  Immediate response is critical especially when water damage strikes.  Did you know there are three different major classifications of water that can cause a loss in a home?  The three types of water classification are defined as the following:

Clean water does not contain waste products, and presents few health risks.  Sources of clean water include burst pipes, defective appliances, water heaters and rain or snow entering through a leaky roof.  

Gray water carries waste products, but does not include human waste.  Sources of gray water include overflowing washing machines, dishwashers and bathtubs.  Gray water generally does not present the hazard of spreading disease. 

Black water carries waste products and disease causing organisms.  Sources of black water include flood water and sewage backups.  Black water losses pose serious health threats, and damage is generally more severe.

Here at SERVPRO of Sugar Land we understand that dealing with water damage is a highly stressful.  Our trained technicians are equipped with the knowledge to restore your property.  Do not hesitate to give SERVPRO of Sugar Land a call if you experience any kind of water damage!

Types of Fire

3/27/2018 (Permalink)

When SERVPRO of Sugar Land arrives on the scene following a fire, our team follows a process.  First our goal is to calm the customer’s fears.  The next step is to pre-test the smoke to determine what type of fire has taken place. 

Are you aware of the different types of smoke?

Wet Smoke – Plastic and Rubber (low heat, smoldering, pungent odor, sticky, smeary)

Dry Smoke – Paper and Wood (fast burning, high temperatures, heat rises therefore the smoke rises)

Protein Smoke – Produced by evaporation of material rather than from a fire (Virtually invisible, discolors paints and varnishes, extreme pungent odor)

Fuel Oil Soot – Furnace Puff Backs

Other – Tear gas, fingerprint powder, and fire extinguisher residue.

Smoke and soot residue can damage carpet, upholstery and contents if not removed quickly and efficiently.  In a fire-damaged structure with soot on the walls and other surfaces, cleaning and restoration is less disruptive and more cost-efficient than replacement.  Replacement may also mean a longer disruption time than restoration. 

Our team understands how disruptive a small fire can be and  SERVPRO of Sugar Land is dedicated to help you during a stressful time.  Contact us if you experience fire damage at (281) 313-1338.

Spring Safety Facts and Myths about Lightning

3/26/2018 (Permalink)

Every year, SERVPRO of Sugar Land answers the call to help clean up and restore homes and businesses after spring storms have taken their toll.  After all, SERVPRO of Sugar Land is always here in helping make disasters “Like it never even happened.” when your property suffers from storm damage.  So leave the restoration remediation of your home and business to our team.  Consider the following to protect your property:

Myth: If it is not raining, then there is no danger from lighting. 
Fact:  Lightning often strikes outside of heavy rain and may occur as far as 10 miles away from rainfall. 

Myth: Rubber soles of shoes or rubber tires on a car protect you from being struck
Fact: Rubber-soled shoes and rubber tires provide no protection from lightning.  The steel frame of a hard-topped vehicle provides increased protection if you are not toughing metal.  Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.

Myth: “Heat lightning” occurs after very hot summer days and poses no threat. 
Fact:  “Heat lightning” is a team used to describe lightning from a thunderstorm too far away for thunder to be heard.

SERVPRO of Sugar Land is dedicated to help you!  Do not hesitate to give our experts a call when disaster strikes! (281) 313-1338.

Different Types of Fire

3/26/2018 (Permalink)

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Sugar Land  will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our experienced team at SERVPRO of Sugar Land is available for any level of restoration emergency that you might face. Our team is dedicated to help make fire damages “Like it never even happened.” 

Small Water Damages Become Nightmare for Business

3/26/2018 (Permalink)

What happens when those small water damages go unnoticed, or moisture soaks into a building’s structural components where it cannot be detected by the naked eye?  These incidents may sound relatively harmless, but given time, excess moisture can lead to serious problems. 

In as little as 24 to 48 hours, microscopic mold spores, naturally present in all structures, can grow into visible mold.  Fueled by the moisture, these fungi feed on a variety of building subcomponents including wood, point, paper, carpet padding and contents. 

While the debate rages on regarding impact mold has on human health, mold and mildew growth are recognized as major contributors to indoor air quality problems.  These nightmares happen every day as a direct result of those small water damages that gradually take their toll on buildings and homes.  The recipe for disaster is the combination of excess moisture, a food source for mold found in organic building materials (such as wood, drywall, some types of insulation), and a time delay in removing the moisture. 

Give SERVPRO of Sugar Land a call if you have more questions about mold remediation today.  Our team is dedicated to help your business!

Sugar Land 24 Hour Emergency Water Damage Service

3/20/2018 (Permalink)

SERVPRO of Sugar Land is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today – (281) 313-1338

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sugar Land has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Sugar Land

SERVPRO of Sugar Land specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Air Ducts and HVAC Cleaning For Your Business

3/7/2018 (Permalink)

Spring is around the corner and it’s time to think about your business indoor air quality.  Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.  If you’re air conditioner or HVAC has been operating for some time without attention, it could be circulating dust, pollen, odors, dirt and debris, and/or other contaminants

Inspecting the heating, ventilation and air conditioning unit (HVAC) will help keep the system clean and can extend the life of the equipment. This will give you cleaner air to breathe every day.

SERVPRO of Sugar Land recommends that you address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include: helping to eliminate offensive odors, help restore energy efficiency, and reduce potential mold growth. 

Have more questions or would like more information on HVAC and air duct cleaning, give SERVPRO of Sugar Land a call today (281) 313-1338

Moisture Problems may Lead to Mold Problems

1/30/2018 (Permalink)

SERVPRO of Sugar Land handles water damages every day. Prompt action is required to prevent mold growth.  If your property has sustained water damage, it is vital to have water removed and the structure dried promptly.

 If you have experienced  moisture problem in the building, it is important to be alert to the following factors:

  • The presence of visible mold
  •  Strong musty odors that might indicate mold is present 
  •  Any evidence of past moisture problems that might indicate previous mold growth 
  •  Excessive humidity  

SERVPRO of Sugar Land understands the stress that comes with the unplanned damage.  Our staff is dedicated to help make disasters “Like it never even happened.”  If you or anyone you know experiences water or mold damage, please give our team a call at (281) 313-1338.

Proper Remediation Can Help Prevent Additional Damage

1/23/2018 (Permalink)

Although kitchen fires generally begin on the stove, the damage can affect the entire kitchen including the walls, ceiling, air ducts, and appliances.  SERVPRO of Sugar Land offers a variety of services such as smoot and soot removal, deodorization, water removal and dehumidification to help restore homes to preloss condition when possible.  Proper remediation of fire, smoke, soot and water damage can help prevent further damage such as lingering odors, mold growth and permanent discoloration of items.  Electronic claims tracking provides real-time information to monitor our progress of the specific job claim.  Here are some helpful tips to follow to prevent further damage following a fire loss incident:

  • Limit movement to prevent further damage
  • Place clean towels or old linens on carpeted traffic areas to prevent additional soiling
  • If electricity is off, empty freezer and refrigerator and prop doors open
  • Clean and protect chrome on kitchen and bathroom faucets and appliances with a light coating of petroleum jelly 

SERVPRO of Sugar Land is here to help you.  Our professionals are available 24-hours a day, 365 days of the year to help you.  When fire damage invades your home, give our team a call (281) 313-1338.

What to do Until Help Arrives

1/22/2018 (Permalink)

Have you ever experienced water damage in your home?  Each time a house is damaged by water, the type and/or amount of damage can be different and requires different and unique solution.  When sewer water enters your home, it may contain bacteria, viruses, and other microbes that can cause illness.  Fortunately, SERVPRO of Sugar Land has the right equipment and specialized training to quickly fix these issue.  While you're waiting for our services, here are some helpful things to do and not until help has arrived. 

Do's: 

  • Avoid all contact with sewage and items contaminated by sewage. 
  • Wash your hands thoroughly after contact with contaminated items. 

Don'ts:

  • Spread contaminated water by walking unnecessarily damaged or we areas
  • Turn on the HVAC system if there is a possibility of spreading contaminated air
  • Use household fans to dry the structure and spread contaminants
  • Use products for personal hygiene and cleanliness if they have been exposed to the contaminated areas. 

SERVPRO of Sugar Land is dedicated to help you when disaster strikes.  Give our trained professionals a call if you ever experience any kind of water damage.  Our experts are here to help, 281-313-1338. 

Winter Storm

1/15/2018 (Permalink)

Does this seem like the wettest winter in Sugar Land?  Temperatures are lower, more rain has fallen, and heavier winds have over taken Sugar Land.   If we recall correctly, it has been a long time since we’ve seen these kinds of weather patterns.  While we have no control over the weather, we do have the opportunity to keep the weather from affecting our homes or business.  To help prevent weather related damages from hurting your home or business, apply some of the following to tips to protect your property:

  • Keep gutters clear of leaves, sticks and other debris to help ensure it can drain properly. Make sure downspouts direct water away from the home or business
  • Wrap water pipes in your crawl spaces with insulation sleeves to slow heat transfer and prevent freezing
  • If you have a fireplace, keep the flue closed when you're not using it
  • Keep a slow trickle of water flowing through faucets connected to pipes that run through unheated or unprotected spaces 

Give SERVPRO of Sugar Land a call if you have any additional questions.  Our team is always here to help when disaster strikes!  

Winterize Your Business

1/10/2018 (Permalink)

The winter months may call for some businesses to take some standard precautionary measures to help protect their company.  These measures include basic maintenance checks and preparation to help ensure your business and employees remain safe.  A few tips include:

  • Check your business property for down tree limbs and branches.  Weather, such as wind, heavy rain, ice and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries
  • Ensure gutters are clean and secure.  Leaves or debris accumulates causing a damming effect on gutters, which could lead to roof problems and water damage 
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas.  Install mats on non-slip surfaces and post caution signs where water could be present

SERVPRO of Sugar Land is a team of specialists, trained in cleanup and care for your business.  We are always here to help make disasters “Like it never even happened.”  Give our team a call today if you experience any water or fire damage at (281) 313-1338. 

Space Heater Safety

1/9/2018 (Permalink)

Cold temperatures call for some residents to seek out other heat sources in an effort to keep living spaces comfortable.  The most common supplemental heat source is a portable space heater. Space heaters are easy to use and can quickly generate heat to warm up a home up from a real cold day.  Consider the following these tips to minimize risks of a heating related fire in your home:

  • Keep it three feet away from anything that can burn
  • Do not use extension cords
  • Turn off space heater when leaving the room or going to bed
  • Don't use a space heater in a damp or wet area unless it's specifically made for that purpose
  • Install smoke and carbon monoxide alarms and test monthly

Mold Safety Tips

1/9/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all molds from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all molds, which is a fallacy. Consider the following mold facts:

  •  Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  •  Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If you see any signs of mold, Call SERVPRO of Sugar Land Today – (281) 313-1338

Pipe Freeze Prevention

1/3/2018 (Permalink)

We are ringing in the New Year with freezing cold temperatures and this winter weather can take a toll on your home and property. We at SERVPRO of Sugar Land want to make sure you know the correct steps to take to prevent damages to your home and more importantly disruptions to your life. To limit potential for frozen pipes consider the following steps:

  • Allow faucet to drip
  • Seal up cracks and holes
  • Apply heating tape
  • Add extra insulation

If winter and cold weather take their toll on your home, do not hesitate to give SERVPRO of Sugar Land a call, (281) 313- 1338.  SERVPRO of Sugar Land has highly trained technicians with years of experience and certifications to get the job done.   Our team is dedicated to help you when disaster strikes! 

Emergency Ready Profile

12/26/2017 (Permalink)

Do you own a small business?  You can't always prevent disasters from happening, but you can always be prepared.  Start the New Year off by letting SERVPRO of Sugar Land help you stay in business by helping you be prepared for unplanned disasters.  Pre-planning can serve as an insurance policy aimed at peace of mind.  By creating a Emergency Ready Profile (ERP) with SERVPRO of Sugar Land you minimize business interruption by having an immediate plan of action.  The Emergency Ready Profile provides critical details of your facility along with immediate contact information that provides a guide to get you back into your building after a disaster.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.  Be ready and get a free Emergency Ready Profile with SERVPRO of Sugar Land, give our office a call at (281) 313-1338.  We are dedicated to help make disasters "Like it never even happened."

Exterior Pipe Safety Tips

12/20/2017 (Permalink)

It’s the holiday season and with that comes cooler holiday temperatures.  As the temperatures occasionally drop below freezing here in Texas, consider the safety of your home and prevent disaster striking by not leaving any pipes exposed.  Here are a few tips to consider, to avoid any busted pipes this holiday season:

  • Insulate pipes, especially those close to outside walls, attics or crawl spaces where the chance of freezing is greatest
  • Seal air leaks surrounding or near pipes
  • Disconnect all outdoor hoses and turn off water to exterior faucets and sprinkler systems
  • Keep heat at 55 degrees F. or higher even when you are out of town
  • During a cold spell turn on both hot and cold faucets near outside walls to allow a small trickle of water to run during the night
  • If you need to be away from home, drain your water system before you go
  • Identify the locations of shutoff valves so that you are prepared to stop the flow of water as soon as possible when a pipe bursts

Follow These Mold Safety Tips If You Suspect Mold

12/18/2017 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Sugar Land for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Sugar Land specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

Christmas Tree Safety

12/13/2017 (Permalink)

As the holiday song goes “It’s the holiday season, so whoop-de-do!”  During this holiday season, many of us have a beautifully decorated Christmas tree as part of the tradition to the season. It is important that the tree is carefully decorated to ensure a safe holiday season.  Over the years, Christmas tree fires have been responsible for property damage.  Most resulted from electrical malfunctions from Christmas tree lights such as faulty wiring, plugs, or even having the tree placed too close to a candle or fire place.  To help avoid any fire damages, follow these simple steps. 

  • Ensure trees are secured and sturdy in the tree stand to prevent them from tipping over
  • Use tested and UL-approved lighting when decorating trees or other holiday decorations
  • Carefully check light strands for frayed, faulty or exposed wiring, broken bulbs or loose bulb connections
  • Make sure to water live trees daily; dried out trees increases fire risk
  • Ensure artificial trees are fire resistant
  • Set up trees at least three feet away from heat sources (lamp, fire places, candles or radiators)
  • Make sure tree is not blocking an exit

Your safety is important to us during the holiday season here at SERVPRO of Sugar Land.  If you experience any type of fire damage do not hesitate to call our team (281) 313-1338.  Our team is here to help you when disaster strikes.   

Winterize Your Home and Business

12/6/2017 (Permalink)

The temperature is dropping here in Sugar Land and cold weather can have an impact on your homes and businesses.  This calls for homeowners and business owners to take some precautionary measures to help protect their property.  In order to avoid costly and time-consuming damages due to harsh winter weathers, take some precautions. Some basic tips to winterize your home this winter includes:

  • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.
  • Keep slow trickles of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home.
  • Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it to "off".
  • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
  • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to future roof problems and water damage.

Truth about Mold Growth

12/4/2017 (Permalink)

It is important to treat water damage immediately when it happens or right when it is discovered.  When water damage occurs, small or large, and is not properly treated, there is potential that it could lead into further damages.  In as little as 48 hours, mold can begin to spread throughout the affected areas; especially if the conditions of the area are moist and dark.  Do not leave the safety of your home up to chance.  If you have experienced water damage take charge and give the professionals a call to properly dry out your home to prevent mold growth.  SERVPRO of Sugar land has highly trained technicians with years of experience and certifications to get the job done.  Do not hesitate to give SERVPRO of Sugar Land a call (281) 313- 1338.  Our team is dedicated to help you when disaster strikes! 

Thanksgiving Safety

11/14/2017 (Permalink)

Thanksgiving is just around the corner and most of America starts to prepare for one of the most important meals of the year!  Typically, one of the most common dishes found on a Thanksgiving table is (surprise !) a turkey.  Many people cook and prepare turkeys for the big occasion,  but did you know that there can be some dangers with preparing a turkey in your own home? Cooking is the leading cause of house fires according to Ready.gov.  Be extra careful with turkey fryers. There are a few house fires that take place on Thanksgiving due to the fact that some safety precautions were not considered.  SERVPRO of Sugar Land has provided some helpful tips to use while preparing a turkey to prevent any mishaps from happening.  Below are a few key messages to follow to help ensure the safety of your family and home:  

  • Only use turkey fryers outdoors; away from home or building and any flammable materials.
  • Keep children and pets a safe distance away from the fryer when in use and for several hours after cooking. 
  • Do not leave the fryer unattended; temperature should also be monitored closely. 
  • If any smoke, at all, comes from the heating pot of oil, turn the burner off immediately as oil may be overheating. 
  • Cover any skin that is exposed; it is encouraged to use a pair of gloves that is designed for high heat. 
  • Follow the manufacture's recommendation for the amount of oil to add.  Do not over fill the fryer.
  • Be prepared - consider purchasing a fire extinguisher for safety precautions. 

Halloween Safety in Sugar Land

10/31/2017 (Permalink)

Halloween is here which means high volume of foot traffic out on the streets.  Don’t let the fun be spoiled use these helpful tips to help protect your home and ensure the safety of your fellow trick-or-treaters. 

  • Make sure that walkways and yards are clear of debris leading up to the home that can cause children any harmful trips or falls. 
  • Be sure to check exterior lighting and replace bulbs if necessary, leaving the lights on all night may also discourage vandalism.
  • Keep pets indoor to prevent inadvertent biting or other accidents that may become threatening.  
  • Use flashlights or other battery-powered lights in a jack-o-lantern and other decoration instead of a candle to prevent the risk of fire.  
  • Place vehicles inside a garage and lock the doors and make sure alarm is on. 

SERVPRO of Sugar Land wishes everyone a fun and safe night.  Happy Halloween!

Breast Cancer Awareness

10/18/2017 (Permalink)

One of the most common cancers among women worldwide is breast cancer. Here at SERVPRO of Sugar Land, spreading awareness about breast cancer hits close to home for our team. Owner, Natalie Hart's mother-in-law, Joan Fuller, is a breast cancer survivor. “The power of faith is a very powerful thing”, as Joan practiced while she fought during her road to recovery. She has been cancer free for a couple of years now.

SERVPRO of Sugar Land takes the time to recognize that October is Breast Cancer Awareness Month. Because of the welcome amount of the awareness, millions are now surviving the battle of breast cancer thanks to the early detection and advanced therapeutic technology. It is highly encouraged to get a check-up! The National Breast Cancer Awareness Month (NBCAM) is a collaboration of different groups promoting breast cancer awareness, sharing information on the disease, and providing greater access to services. To learn more about this foundation, click here.

A word from our Owners

9/12/2017 (Permalink)

Friends,

To say that the effects from Harvey have been a tragic nightmare would be an understatement. Whether you've been directly affected or helping friends and family, it has been the worst disaster our city has ever seen for most of us.

As the water recedes and our neighbors, friends and family are left with the aftermath, I want to be helpful and share some tips on what to do and what not to do. I am sending this out, not as a plug for our company, but to try and be helpful to all that need help, or have or will have questions. Mark and I have been inundated with calls, texts and FB messages and we can't keep up with them all as it is probably the same for you. So, please read and I hope you will find it helpful. Please feel free to share this post.

Those of you who know me, know that my husband, Mark Hart, & I own a few SERVPRO franchises in Texas; Sugar Land, Victoria and NE San Antonio. Two of the three locations of our franchises are in the communities directly impacted by Harvey. Our business is helping with the clean up after water, fire and mold damage. SERVPRO is a national franchise system and in devastation such as this, deploys hundreds of teams to help our communities. If you have confirmed flood or wind driven rain causing water damage, and would like our help, please call our office and ask to be put on our Storm Response Team list; we can have your friend, family or neighbor added to the Storm Response Team to get in line for the cleanup that will have to happen. Our number is 281-313-1338.

The advantages of getting on our list are these:

1. SERVPRO has over 1700 franchises in the country and there will probably be hundreds of SERVPRO teams coming in to help. Getting on our Storm Team Response list will help expedite your getting the help you need as lists will be divided up among the participating SERVPRO franchises.
2. SERVPRO helps manage all jobs through their Storm Teams. If you run into any problems with the franchise that is doing your work, they take action to help resolve it.
3. Standard Industry pricing is used by all SERVPRO's for mitigation services. We have a National reputation to uphold so they monitor this closely.

Having said that, I'm sure you can understand that everyone in our industry is overwhelmed with calls for help. Please understand that a lot of our own employees have been affected and crews traveling from out of town are trickling into Houston (and Victoria) as they are able. There are still areas around town that are not accessible and in danger of more flooding due to rivers cresting and levees failing. (I, myself, am confined to my house as my small neighborhood street is flooded - there is only one way in or out).

Please be understanding to the companies and their staff of people that are trying to help you. Our crews and administrators will be working long days and nights for probably months.

There are a lot of other good companies out there and there are a few things to watch for. BEWARE of fly by night companies that are in it to make a quick buck and leave town. There are some bad apples out there that give our industry a bad wrap.

Things to know:

1. Final billing should be provided once work is completed and is usually put into a line item estimating software program called, Xactimate. This is the industries standard price list used by most Insurance companies.
2. You will be paying out of pocket for the clean up services as rising water is not covered on your normal property insurance policy. In most cases, you will be asked to pay 50% to get started and 50% upon completion. DO NOT PAY 100% UP FRONT.
3. If you have flood insurance, they likely will not cover the entire cost for the cleanup and repairs. Get a copy of your final line item bill (an Xactimate) estimate and submit to your insurance for the maximum reimbursement amount they will cover.
4. Check your policy for wind driven rain coverage, if your home suffered that kind of damage as well.
5. Apply for help from FEMA. I understand they are covering hotel expenses up to 30 days and other essentials.

If you choose to start your own cleanup, keep this in mind; You are dealing contaminated water that has now contaminated your home. The following are some tips to consider:

1. Porous materials must be discarded. All flooring, drywall, cabinets, insulation need to be removed at least up to 12" above the water line. However, industry standard is up to two feet above the affected area as a lot of times you cannot always see how far up the water may have traveled. Wet wicks to dry - I highly recommend removing 2' above the water line.
2. Removal should be taken down to the studs, disinfected, then dried with professional drying equipment.
3. Any fabric material, such as rugs, couches, chairs, etc. should be replaced. DON'T TRY TO SAVE THEM as they are contaminated with bacteria from the rising water.
4. Furniture legs can be replaced. If you are sure that the fabric part of it is not affected, you could save your furniture pieces by just replacing the legs.
5. Watch out for electrical and plumbing if you do your own demo. Your power and water should be shut down while performing demolition. Be careful not to cut electrical or plumbing lines - you don't want to add on to the expense of your repairs.

MOLD IS LIKELY TO GROW IN THESE CONDITIONS. TEXAS law requires that companies are licensed to do any MOLD REMEDIATION. However, sometimes in a disaster situation, the State could decide to relax their requirements. Refer to the TEXAS DEPARTMENT of STATE HEALTH SERVICES; www.dshs.texas.gov.There is some good additional information on there about flood water damage.

We are praying for our entire community during this mess. I hope this is helpful information for all of you. If you have questions, feel free to call our office, 281-313-1338.

Love to all,

Natalie & Mark Hart

Harvey Strengthens to a Hurricane

8/24/2017 (Permalink)

STORM ALERT: Tropical storm Harvey is now a hurricane.  It is forecast to be a category 3 when it hits land fall. Take action and be prepared!  Know what to do in case of an emergency, create a kit,  construct an emergency plan for you and your family and be sure to stay informed.  Below is a list of basic supplies just in case disaster may strike:

  • One gallon of water per person
  • Food, at least a three day supply of non-perishable foods
  • First Aid Kit
  • Flash Light
  • Whistle to signal for help
  • Battery operated radio
  • Cash
  • Cell phones

Additional emergency supplies:

  • Prescription medicine
  • Pet food
  • Local maps
  • Important documents
  • Emergency references
  • Blankets and/or sleeping bags

Our team of professionals is "ready for whatever happens". Give SERVPRO of Sugar Land a call (281) 313-1338 if you experience flooding or storm related damages.

Restoring Your Sugar Land Commercial Property After A Water Damage Event

8/22/2017 (Permalink)

Flooding and water damage events at Sugar Land commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Sugar Land

SERVPRO of Sugar Land specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Flood Safety

8/7/2017 (Permalink)

As we move into the heart of hurricane season, we all need to be mindful that August and September are the busiest months for both Tropical Storms and Hurricanes. Even with a slow start to the season, Mother Nature can change her mind very abruptly!  How are you prepared for a hurricane?  What about what comes after a hurricane?  It is common to see a storm with heavy down pours of rain causing flooding in the most protected neighborhoods.  Do you know what to do during a flood?  SERVPRO of Sugar Land has a few tips for you to follow in case an event was to happen:

  • Be prepared, create an evacuation plan
  • Learn and identify different evacuation routes to be able to evacuate quickly
  • If public transportation is relied on, contact the local emergency management for evacuation information
  • Turn Around, Don't Drown! ® Moving water above two feet can knock you down; one foot of water can move vehicles away
  • Move to higher ground if there is a chance of flash flooding
  • Driving during high rain falls can be extremely dangerous.  Stay update by checking service announcements through the National Weather Service.

For more information about flooding, visit https://www.ready.gov/floods.  Be proactive and create an evacuation plan to keep safe. It is very important to stay up date when it comes to natural disasters.  SERVPRO of Sugar Land values our community; we are here to help when disaster strikes! 

Sugar Land Residents: Follow These Mold Safety Tips If You Suspect Mold

7/31/2017 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Sugar Land for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Sugar Land specializes in mold cleanup and restoration; in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (281) 313-1338

Hurricane Season is Approaching

5/8/2017 (Permalink)

Hurricane season is coming quick, do you know when hurricane season officially begins?  If you answered June 1st, you are correct!  Hurricanes are unpredictable, which makes it hard to be prepared for one.  Regardless, every business and residence should  have an updated hurricane  preparedness plan in place just in case a disastrous event were to take place.  These plans should include having a clear plan of knowing what to do before the storm hits and who to contact after a hurricane strikes.  SERVPRO of Sugar Land should be part of your emergency contacts.  Our team is ready with the proper equipment and trained professionals to restore the aftermath caused by the storm.  Remember to give SERVPRO of Sugar Land a call - (281) 313-1338. We are always here to help!

What To Do Until Help Arrives

1/16/2017 (Permalink)

Have you ever experienced water damage in your home?  Each time a house is damaged by water, the type and/or amount of damage can be different and requires different and unique solution.  When sewer water enters your home, it may contain bacteria, viruses, and other microbes that can cause illness.  Fortunately, SERVPRO of Sugar Land have the right equipment and specialized training to quickly fix these issue.  While you're waiting for our services, here are some helpful things to do and not until help has arrived. 

Do's: 

  • Avoid all contact with sewage and items contaminated by sewage. 
  • Wash your hands thoroughly after contact with contaminated items. 

Don'ts:

  • Spread contaminated water by walking unnecessarily damaged or we areas
  • Turn on the HVAC system if there is a possibility of spreading contaminated air
  • Use household fans to dry the structure and spread contaminants
  • Use products for personal hygiene and cleanliness if they have been exposed to the contaminated areas. 

 

Give SERVPRO of Sugar Land a call if you ever experience any kind of water damage.  Our experts are here to help, 281-313-1338. 

Our Highly Trained Restoration Specialist Can Restore your Home

12/5/2016 (Permalink)

SERVPRO of Sugar Land is an IICRC firm.  The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies.  IICRC Certified Firms have the right to display the IICRC Certified Logo. 

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation.  These IICRC standards take years to develop and require the coordination of experts in the field: manufactures, industry organizations, insurance professionals, training schools, contracts, and public health professionals.  

Every five years, the standards are reviewed and updated.  The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.  

 

 

SERVPRO of Sugar Land is Hiring!

10/25/2016 (Permalink)

SERVPRO of Sugar Land is hiring a Water, Fire, Mold Emergency services Production Manager:

*One year industry experience as Production Manager or three years crew lead experience

*Has strong working knowledge of water mitigation process

*Has firm understanding of Xactimate software

*Must possess excellent communication skills

*Demonstrates sound leadership skills

*Strong attention to detail

*Strong organization skills

*Excellent team player

*Loves to help and serve others

 

Benefits include:

-Paid Holidays and Vacation

-401K

-Medical Insurance

-Dental Insurance

-Company Vehicle

Give us a call at (281) 313-1338 for more information.

National Preparedness Month

9/20/2016 (Permalink)

September is known as National Preparedness Month at SERVPRO of Sugar Land & SERVPRO of Victoria to help bring awareness to our local communities.  This awareness event is sponsored by the Federal Emergency Management Agency (FEMA) and the theme this year is "Don't wait, communicate".  This program encourages everyone to take advantage of the information provided by FEMA because advanced planning is critical in dealing with and recovering from unexpected disasters.  

Now is the perfect time to make a plan and know what to do in case of an emergency.  Mother Nature has created multiple large disasters around the Houston area this year.  It is important to keep your emergency contact list up-to-date and have alternative communication methods set up in case traditional means are affected. If you would like more information about staying prepared, visit www.ready.gov/september.  It is never too early to be prepared.  Remember disasters strikes when you least expect it.  SERVPRO of Sugar Land & SERVPRO of Victoria are always prepared, to help make it "Like it never even happened".

Louisiana Floods

9/14/2016 (Permalink)

Louisiana bound to help victims affected by the flood.

Storms occur with sometimes, little to no warning, in which case can make it difficult to plan how to prepare.  Recently, more than 7 trillion gallons of rain fell over the Baton Rouge and Lafayette areas of Louisiana over an 8 day period.  This flooding affected more than 40,000 homes, leaving over 30,000 people homeless.

SERVPRO is nationally known for having the expertise and the resources prepared for any size mishap and can respond instantly when disasters strikes.  As the 2014 SERVPRO Top Storm Team, our offices assembled a storm team of knowledgeable professionals, loaded up trucks with equipment and drove off to Louisiana to help victims recover from the flood.  NO matter how unpredictable the storms are, SERVPRO of Sugar Land and SERVPRO of Victoria is prepared, to help make it "Like it never even happened". 

Does Your Sugar Land Home Have A Mold Problem?

8/9/2016 (Permalink)

In Sugar Land, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all molds from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all molds, which is a fallacy. Consider the following mold facts:

  •  Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  •  Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If you see any signs of mold, Call SERVPRO of Sugar Land Today – (281) 313-1338

For Immediate Service Call SERVPRO of Sugar Land

8/1/2016 (Permalink)

 SERVPRO of Sugar Land provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Sugar Land.  We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

·         24-Hour Emergency Service

·         Faster to Any-Sized Disaster

·         Highly Trained Restoration Technicians

·         A Trusted Leader in the Restoration Industry

·         Locally Owned and Operated

·         Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (281) 313-1338

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

·         Water Damage Restoration

·         Fire Damage Restoration

·         Mold Remediation

·         Storm Damage Restoration

·         Cleaning Services

·         Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Sugar Land commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services.  

·         Commercial Water Damage Restoration 

·         Commercial Fire Damage Restoration

Get an Emergency Ready Profile with SERVPRO of Sugar Land

7/25/2016 (Permalink)

Give SERVPRO of Sugar Land a call today and set up an ERP!

Do you own a small business?  You can't always prevent disasters from happening, but you can always be prepared.  Let SERVPRO of Sugar Land help you stay in business by helping you be prepared for unplanned disasters.  Pre-planning can serve as an insurance policy aimed at peace of mind.  By creating a Emergency Ready Profile (ERP) with SERVPRO of Sugar Land you minimize business interruption by having an immediate plan of action.  The Emergency Ready Profile provides critical details of your facility along with immediate contact information that provides a guide to get you back into your building after a disaster.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.  Be ready and get a free Emergency Ready Profile with SERVPRO of Sugar Land, give our office a call at (281) 313-1338.  Making sure "Like it never even happened."

SERVPRO of Sugar Land Storm Team Helps Bryan / College Station Area

7/11/2016 (Permalink)

SERVPRO of Sugar Land Storm Team in action helping those affected by the tornado in Bryan/ College Station, TX.

Throughout the state of Texas, it has received a record breaking amount of rain.  The Brazos River has crested over its banks and flooded into homes.  On May 26, 2016 Bryan, Texas was hammered by a twister.  Luckily there were no reports of injuries recorded around the area.  However, the tornado caused major destruction in the area to many homes and local stores.  While the Bryan/ College Station area was in a state of disaster, SERVPRO of Sugar Land came to help aid the town at the time.  Our SERVPRO of Sugar Land Storm Team was on site helping residents that were greatly affected get their homes and lives pieced back together.  In times like these, we are happy that we are able to help those in need during this traumatic times.  We are working to make sure "Like it never even happened."

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