Recent Posts

What To Do Until Help Arrives

1/22/2020 (Permalink)

SERVPRO app on phone in front of overflowing dish washer SERVPRO of Sugar Land is always here to help!

Have you ever experienced water damage in your home?  Each time a house is damaged by water, the type and/or amount of damage can be different and requires a different and unique solution.  When sewer water enters your home, it may contain bacteria, viruses, and other microbes that can cause illness.  Fortunately, SERVPRO of Sugar Land has the right equipment and specialized training to quickly fix these issue.  While you're waiting for our services, here are some helpful things to do and not until help has arrived. 

Do's: 

  • Avoid all contact with sewage and items contaminated by sewage. 
  • Wash your hands thoroughly after contact with contaminated items. 

Don'ts:

  • Spread contaminated water by walking unnecessarily damaged or we areas
  • Turn on the HVAC system if there is a possibility of spreading contaminated air
  • Use household fans to dry the structure and spread contaminants
  • Use products for personal hygiene and cleanliness if they have been exposed to the contaminated areas. 

Give SERVPRO of Sugar Land a call if you ever experience any kind of water damage.  Our experts are here to help, 281-313-1338. 

SERVPRO of Sugar Land is Here to Help When Toilets cause Problems

1/15/2020 (Permalink)

Toilet in a commercial building Don't let toilet overflows interrupt your business!

Toilet overflows and sewage back-ups are common issues for business owners to experience. Water from sewer system backups should be considered very dangerous. The water could potentially contain bacteria and viruses that could cause illness and is very unsanitary.

Immediate response is critical especially when a toilet overflow or a sewage back-up occurs.  SERVPRO of Sugar Land has the training and equipment that is necessary to clean this kind of water damage.  Our staff will come to your home and inspect the contaminated water to determine the classification and the necessary steps needed for the situation.  There are three different major types of water which are the following:

Category 1: Clean Water

  • Water from a clean source like a broken water line
  • If left untreated can degrade into category 2 or 3

Category 2: Gray Water

  • May contain bacteria and viruses - may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.
  • It can quickly degrade into category 3 if left untreated.

Category 3: Black Water

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

When it comes to toilet overflows or sewage back up in your business, call a professional immediately.  Our team of professionals at SERVPRO of Sugar Land is available 24/7 to help you when disaster strikes. 

Holiday Cooking Safety Tips

12/11/2019 (Permalink)

Frosted covered sugar cookies of SERVPRO equipment and vehicle.  SERVPRO cookie creations! Looks delicious!

Tis the season!  It’s the time of year where most families and friends gather to be together.  Holiday cooking and baking is a wonderful way to gather and bring out the fun and creativity of the holiday season.  However, the kitchen may be filled with lots of cooks, things can get messy and distracting.  Communication is key while things may get hectic and cluttered, which can possibly lead to a potential fire hazard.

According to the National Fire Prevention Association, cooking fires are the leading cause of home fires each year. And because most people will be cooking their holiday traditions, many homes are at greater risk of a fire. If you plan to cook this holiday season, here are some tips to keep your home safe.

Stay in the kitchen when cooking so you can keep a close eye on the food

When cooking a meal that takes a long time like roasting a turkey or baking a roast, check it frequently

DO NOT throw water on a grease fire.

Keep a fire extinguisher close by.

Be sure your smoke detector has good batteries in place.

Keep things that can catch fire, such as oven mitts, wooden utensils, food wrappers, and towels away from the cooking area

Keep children and pets away from ovens and stove-tops in use.

As you cook or bake delicious holiday goodies, remember to just be alert. By following these simple safety tips, you can enjoy your time with friends and families.  If your home suffers from fire damage, call the experts at SERVPRO of Sugar Land.  Our team has the knowledge and experience to properly treat smoke damage. Our company offers 24/7 emergency services, give us a call (281) 313-1338.

Classification of Water

11/26/2019 (Permalink)

Toilet with standing water below.  SERVPRO logo in corner Don't wait, be proactive and give the professionals at SERVPRO of Sugar Land a call when there is a sewage back up.

Without warning, emergencies can strike.  A toilet overflow or a sewage back up is possible issues in a home.  Immediate response is critical especially when water damage strikes.  SERVPRO of Sugar Land will come to your home and inspect the contaminated water to determine the classification and the necessary steps needed for the situation.  There are three different major classifications of water which are the following:

Category 1: Clean Water

  • Water from a clean source like a broken water line
  • If left untreated can degrade into category 2 or 3

Category 2: Gray Water

  • May contain bacteria and viruses - may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.
  • It can quickly degrade into category 3 if left untreated.

Category 3: Black Water

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

When it comes to toilet overflows or sewage back up, call a professional immediately.  Our team of professionals at SERVPRO of Sugar Land is available 24/7 to help you when disaster strikes. 

Thanksgiving Safety

11/26/2019 (Permalink)

Giving thanks clipart with turkey SERVPRO of Sugar Land is always here to help you!

Thanksgiving is in just a few short days!  SERVPRO of Sugar Land is thankful this year and we’re excited to be preparing a holiday feast!  As our team gathers around the kitchen, it is important that we stay cautious.  According to NFPA, it is the leading day of the year for home fires involving cooking equipment.

Please take a look at the following tips to stay safe this Thanksgiving:

Safety Tips:

  • Only use turkey fryers outdoors; away from home or building and any flammable materials.
  • Keep children and pets a safe distance away from the fryer when in use and for several hours after cooking. 
  • Do not leave the fryer unattended; temperature should also be monitored closely. 
  • If any smoke, at all, comes from the heating pot of oil, turn the burner off immediately as oil may be overheating. 
  • Cover any skin that is exposed; it is encouraged to use a pair of gloves that are designed for high heat. 
  • Follow the manufacture's recommendation for the amount of oil to add.  Do not overfill the fryer.
  • Be prepared - consider purchasing a fire extinguisher for safety precautions. 

SERVPRO of Sugar Land is available 24/7 if an emergency should occur.  We are here to help. Give our team of trained professionals a call, we are dedicated to helping you when disaster strikes!

Space Heater Safety Tips

11/25/2019 (Permalink)

As the temperatures begin to drop during this time of year, space heaters are coming out.  To make the atmosphere a more comfortable temperature, space heaters are easy to use a product that can quickly generate a warm space on a colder day.  But keep in mind, although space heaters are a common way to supplement heat, they can also cause quite a bit of danger.  Fire departments urge everyone to avoid plugging a space heater into a power strip.  Power strips are not designed to handle the high current flow needed for a space heater and can overheat or worst, catch fire due to the added energy flow.   

Stay safe this holiday season!   Be cautious when using a space heater or alternative heat as a supplement.  SERVPRO of Sugar Land is dedicated to helping the community out, give our team of trained professionals a call if you have questions about space heaters.

SERVPRO of Sugar Land is Available 24/7

11/25/2019 (Permalink)

Standing water on the living room floor. SERVPRO of Sugar Land is available all hours of the day seven days a week!

SERVPRO of Sugar Land is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sugar Land has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Types of Fire

10/15/2019 (Permalink)

When SERVPRO of Sugar Land arrives on the scene following a fire, our team follows a process.  First, our goal is to calm the customer’s fears.  The next step is to pre-test the smoke to determine what type of fire has taken place. 

Are you aware of the different types of smoke?

Wet Smoke – Plastic and Rubber (low heat, smoldering, pungent odor, sticky, smeary)

Dry Smoke – Paper and Wood (fast burning, high temperatures, heat rises, therefore, the smoke rises)

Protein Smoke – Produced by evaporation of material rather than from a fire (Virtually invisible, discolors paints and varnishes, extreme pungent odor)

Fuel Oil Soot – Furnace Puff Backs

Other – Tear gas, fingerprint powder, and fire extinguisher residue.

Smoke and soot residue can damage carpet, upholstery, and contents if not removed quickly and efficiently.  In a fire-damaged structure with soot on the walls and other surfaces, cleaning and restoration are less disruptive and more cost-efficient than replacement.  Replacement may also mean a longer disruption time than restoration. 

Our team understands how disruptive a small fire can be.  SERVPRO of Sugar Land is dedicated to helping you during a stressful time.  If you or anyone you know experience fire damage give our team a call at (281) 313-1338.

Understanding Tropical Depressions

10/8/2019 (Permalink)

Officially, Hurricane season continues through November and we can sometimes see some decrease in storm frequency in the last 2 months. The problem is, a Hurricane is one of many threats we face living on the beautiful Gulf Coast. Even a large tropical storm that forms close to land can deliver punishing amounts of rainfall, similar to what we saw with Imelda, which was just a tropical depression.

You may ask: What is a tropical depression?  A tropical depression is an area of low pressure accompanied by thunderstorms under the right conditions for a long enough time, it becomes a tropical depression.  The atmospheric conditions create an organized center of circulation producing maximum sustained winds of 38 mph.  If the depression’s circulation strengthens, producing maximum sustained winds of 39mph to 73 mph, then it will be upgraded to a tropical storm.  A tropical storm causes stronger and more damaging wind gusts, heavier and more prolonged rain and flooding, as well as a higher storm surge.   If the system further strengthens to 74mph or greater, it is then classified as a hurricane.

Although Tropical depressions are the weakest type of tropical cyclone, they can still potentially cause quite a bit of damage.  Tropical depressions can still bring gusty winds, heavy rain, and possibly storm surges. The heavy rains are particularly worrisome for us here as once the ground saturates, it has nowhere to go and sometimes ends up intruding into our homes and businesses.

Our team of professionals at SERVPRO of Sugar Land is dedicated to helping you during a Natural Disaster such as a tropical depression.  Give our team of trained professionals a call because our crew is ready for whatever happens.  If you or anyone you know is experiencing flooding or storm related damages, give SERVPRO of Sugar Land a call at (281) 313- 1338.

Structural Commercial Water Damage

9/17/2019 (Permalink)

Three green drying equipment in office on wood floors and near the walls.  Wooden desk in the back of the room.   Office getting dry due to water damage.

There are many different sources for water to intrude into your business, some internally and others from the environment.  For example, hot water heaters, roof leaks from rain, water supply lines, flood waters, the suite from next door, and the list goes on.  When an abundant amount of water enters your business, give the team of trained professionals a call here at SERVPRO of Sugar Land. 

Water damage can quickly become expensive if it is not being taken care of immediately.  If you are not on top of addressing this damage, it can quickly lead to bigger structural damage, mold growth, or lost assets (such as merchandise or important documents).  To avoid larger damages or high expenses, by giving our team a call we will perform a water damage clean up as well remove any standing water and dry the affected wet areas. 

If your business has suffered from a water loss contact SERVPRO of Sugar Land a call at (281) 313-1338.  We understand the stress that comes with water damage, our trained technicians will arrive on-site helping your company to minimize the loss and help prevent any additional damages to occur.  SERVPRO of Sugar Land is dedicated to helping you when disaster strikes!