Recent Water Damage Posts

What To Do Until Help Arrives

1/22/2020 (Permalink)

SERVPRO app on phone in front of overflowing dish washer SERVPRO of Sugar Land is always here to help!

Have you ever experienced water damage in your home?  Each time a house is damaged by water, the type and/or amount of damage can be different and requires a different and unique solution.  When sewer water enters your home, it may contain bacteria, viruses, and other microbes that can cause illness.  Fortunately, SERVPRO of Sugar Land has the right equipment and specialized training to quickly fix these issue.  While you're waiting for our services, here are some helpful things to do and not until help has arrived. 

Do's: 

  • Avoid all contact with sewage and items contaminated by sewage. 
  • Wash your hands thoroughly after contact with contaminated items. 

Don'ts:

  • Spread contaminated water by walking unnecessarily damaged or we areas
  • Turn on the HVAC system if there is a possibility of spreading contaminated air
  • Use household fans to dry the structure and spread contaminants
  • Use products for personal hygiene and cleanliness if they have been exposed to the contaminated areas. 

Give SERVPRO of Sugar Land a call if you ever experience any kind of water damage.  Our experts are here to help, 281-313-1338. 

Classification of Water

11/26/2019 (Permalink)

Toilet with standing water below.  SERVPRO logo in corner Don't wait, be proactive and give the professionals at SERVPRO of Sugar Land a call when there is a sewage back up.

Without warning, emergencies can strike.  A toilet overflow or a sewage back up is possible issues in a home.  Immediate response is critical especially when water damage strikes.  SERVPRO of Sugar Land will come to your home and inspect the contaminated water to determine the classification and the necessary steps needed for the situation.  There are three different major classifications of water which are the following:

Category 1: Clean Water

  • Water from a clean source like a broken water line
  • If left untreated can degrade into category 2 or 3

Category 2: Gray Water

  • May contain bacteria and viruses - may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.
  • It can quickly degrade into category 3 if left untreated.

Category 3: Black Water

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

When it comes to toilet overflows or sewage back up, call a professional immediately.  Our team of professionals at SERVPRO of Sugar Land is available 24/7 to help you when disaster strikes. 

SERVPRO of Sugar Land is Available 24/7

11/25/2019 (Permalink)

Standing water on the living room floor. SERVPRO of Sugar Land is available all hours of the day seven days a week!

SERVPRO of Sugar Land is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sugar Land has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

What to do when a Dishwasher Floods Your Sugar Land Home Kitchen

3/26/2019 (Permalink)

Dishwashers are one of the most commonly used appliances in a home.  Its use is for the modern-day convince many of us to utilize as a time saver as well as an environmentally friendly machine.  Dishwashers are built to last for many years but over time the appliance may sustain a leak or even a break.   Dealing with a dishwasher flood can be frustrating, it is important to take quick action to limit further potential damage.  There are a few things that you can do when a dishwasher floods your kitchen:

Turn off the water – Turn the main water supply off by shutting off the shutoff valve.  This will help prevent extra water from flooding your kitchen.

Electricity shut off – This a safety precaution which ensures that leaking water and electricity do not mix.  Family members should be advised to stay out of the kitchen until the dishwasher is safe to use once again. 

Mop up water- Once the water and electrical systems are secure, it’s best to mop up and remove the standing water.  The longer the water sits, the higher the potential of further damages may occur. 

Call a restoration company – while everything may seem to be dry, it’s the water that you don’t see that can possibly create further damages.  Our team here at SERVPRO of Sugar Land, has the tools and equipment to help meet your restoration needs.  Our team is faster to any water damage disaster and is able to eliminate the standing water with our effective methods. 

Give us a call – 281-313-1338!

Four Classification of Water

3/11/2019 (Permalink)

While there are three basic categories of water (clean, grey, black), there are also four classifications of water damages.   The IICRC’s S-500 Standard and Reference Guide for Professional Water Damage Restoration separates water damage into four distinct classes. Each class is based on the severity of the water damage, and they determine what steps must be followed in the mitigation and restoration process.

THE 4 PRIMARY CLASSIFICATIONS OF WATER DAMAGE

  • Class 1 is the least amount of water, absorption, and evaporation. It affects only part of a room or area; little amount of carpet or carpet pads may or may not be wet.  Also, larger areas containing materials that have absorbed minimal moisture.  
  • Class 2 involves a significant amount of water, absorption, and evaporation. An entire room of carpet and cushion pad is affected. Water has risen up walls less than 24 inches. There is moisture remaining in structural materials and substructure soil.
  • Class 3 involves the largest amount of water, absorption, and evaporation.  This water loss has saturated an entire area.   Water may have come from overhead which may impact ceilings, walls, insulation, carpet, cushions, and subfloor.
  • Class 4 relates to specialty drying situations. Wet materials with low permeance or porosity such as hardwood, plaster, brick, concrete, light-weight concrete. Typically, there are deep pockets of saturation, which require very low specific humidity. These types of losses may require longer drying times and special methods.

SERVPRO of Sugar Land has the knowledge, experience and proper equipment to locate any hidden moisture lurking out of sight and clean up water damage of any size and get it done right the first time.  If you or anyone you know experiences water damages, give our team a call.  (281) 313-1338. 

Frozen Pipes Tips

1/29/2019 (Permalink)

Cold weather is upon us and we need to take precautions. We at SERVPRO of Sugar Land want to make sure you know the correct steps to take to prevent damages to your home and more importantly disruptions to your life during these cold times. To limit the potential for frozen pipes consider the following steps:

  • Allow faucet to drip
  • Seal up cracks and holes
  • Apply heating tape
  • Add extra insulation

If winter and cold weather take their toll on your home, do not hesitate to give SERVPRO of Sugar Land a call, (281) 313- 1338.  SERVPRO of Sugar Land has highly trained technicians with years of experience and certifications to get the job done.   Our team is dedicated to helping you when disaster strikes! 

When Is It Time To Replace A Hot Water Heater?

1/8/2019 (Permalink)

When was the last time you changed your hot water heater?  Has it been a while?  It’s one of those appliances that may be remained unseen or hidden away in the attic.  However, it’s important to make sure to keep up regular maintenance for many reasons.  Homeowners can wake up in the middle of the night or even come home to water all over their home.  Depending on the size, it can possibly leave up to 50+ gallons of water.   Below are a few telling signs that it may be time to change out the hot water heater in your home.

  • Typically, a gas hot water heater can last about 8 to 12 years, while an electric model will last slightly longer from about 10 to 15 years. If your water heater is getting up in years, it may be time to replace it before it breaks
  • If a puddle surrounds the base of the hot water heater, it is important to take action immediately
  • If there is no hot water while using the tap, this may be an indicator it’s time to get the hot water heater checked
  • Signs of tinted water coming from your hot water tap means there may be rust in the hot water heater, which may show possible aging and a signal of an oncoming leak
  • Gurgling or popping noises coming from your water heater are caused by the buildup of hard water sediment heating up and exploding inside your water heater tank

It is always good to be prepared, because disasters may strike when we least expect it.  SERVPRO of Sugar Land is dedicated to help you when disaster strikes.  Give our trained professionals a call if you ever experience any kind of water damage.  Our experts are here to help, 281-313-1338. 

Protect Your Home from Potential Water Damage

12/5/2018 (Permalink)

Water damage is one of the most common disruptions for homeowners. It usually happens at a time when you least expect it. Luckily SERVPRO of Sugar Land has some tips on how you can protect your home from the unexpected water damage!

  1. Irreplaceable valuables should be protected. Try to waterproof them by sealing them and storing them in a higher place.
  2. Monitor your drains. Make sure they are clean and clear for water flow.
  3. Make sure your roof is sealed and protected. Regularly monitor it to make sure water does not leak through holes or cracks.
  4. Monitor your tiles and grout in heavily wet areas such as the bathroom and kitchen. Look for cracks and re-seal if necessary.
  5. Monitor your appliance hoses.
  6. Turn off your water before a long trip away.
  7. Regularly have your water heater serviced.

These are just some of the small tips that could help prevent a major water damage in your home. SERVPRO of Sugar Land is always here to help!  

Disasters can Strike Anywhere

11/27/2018 (Permalink)

Just like homes and offices, hotels can also suffer disasters and just like disasters in your home, SERVPRO of Northeast San Antonio is here to help. In years past, we have had many opportunities to help make it “Like it never even happened” at hotels. There are a few differences between a typical residential water loss and a commercial water loss.  Our trained professionals have experience working with customers to help them stay operational and lessen downtime.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Northeast San Antonio.

If disaster should strike remember to call the team that is Faster to Any Size Disaster® and are Here To Help®. Call us at (210) 653-4651!

Water Classification

3/27/2018 (Permalink)

Without warning, emergencies can strike.  Immediate response is critical especially when water damage strikes.  Did you know there are three different major classifications of water that can cause a loss in a home?  The three types of water classification are defined as the following:

Clean water does not contain waste products, and presents few health risks.  Sources of clean water include burst pipes, defective appliances, water heaters and rain or snow entering through a leaky roof.  

Gray water carries waste products, but does not include human waste.  Sources of gray water include overflowing washing machines, dishwashers and bathtubs.  Gray water generally does not present the hazard of spreading disease. 

Black water carries waste products and disease causing organisms.  Sources of black water include flood water and sewage backups.  Black water losses pose serious health threats, and damage is generally more severe.

Here at SERVPRO of Sugar Land we understand that dealing with water damage is a highly stressful.  Our trained technicians are equipped with the knowledge to restore your property.  Do not hesitate to give SERVPRO of Sugar Land a call if you experience any kind of water damage!

Sugar Land 24 Hour Emergency Water Damage Service

3/20/2018 (Permalink)

SERVPRO of Sugar Land is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today – (281) 313-1338

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sugar Land has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Sugar Land

SERVPRO of Sugar Land specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What to do Until Help Arrives

1/22/2018 (Permalink)

Have you ever experienced water damage in your home?  Each time a house is damaged by water, the type and/or amount of damage can be different and requires different and unique solution.  When sewer water enters your home, it may contain bacteria, viruses, and other microbes that can cause illness.  Fortunately, SERVPRO of Sugar Land has the right equipment and specialized training to quickly fix these issue.  While you're waiting for our services, here are some helpful things to do and not until help has arrived. 

Do's: 

  • Avoid all contact with sewage and items contaminated by sewage. 
  • Wash your hands thoroughly after contact with contaminated items. 

Don'ts:

  • Spread contaminated water by walking unnecessarily damaged or we areas
  • Turn on the HVAC system if there is a possibility of spreading contaminated air
  • Use household fans to dry the structure and spread contaminants
  • Use products for personal hygiene and cleanliness if they have been exposed to the contaminated areas. 

SERVPRO of Sugar Land is dedicated to help you when disaster strikes.  Give our trained professionals a call if you ever experience any kind of water damage.  Our experts are here to help, 281-313-1338. 

Pipe Freeze Prevention

1/3/2018 (Permalink)

We are ringing in the New Year with freezing cold temperatures and this winter weather can take a toll on your home and property. We at SERVPRO of Sugar Land want to make sure you know the correct steps to take to prevent damages to your home and more importantly disruptions to your life. To limit potential for frozen pipes consider the following steps:

  • Allow faucet to drip
  • Seal up cracks and holes
  • Apply heating tape
  • Add extra insulation

If winter and cold weather take their toll on your home, do not hesitate to give SERVPRO of Sugar Land a call, (281) 313- 1338.  SERVPRO of Sugar Land has highly trained technicians with years of experience and certifications to get the job done.   Our team is dedicated to help you when disaster strikes! 

Exterior Pipe Safety Tips

12/20/2017 (Permalink)

It’s the holiday season and with that comes cooler holiday temperatures.  As the temperatures occasionally drop below freezing here in Texas, consider the safety of your home and prevent disaster striking by not leaving any pipes exposed.  Here are a few tips to consider, to avoid any busted pipes this holiday season:

  • Insulate pipes, especially those close to outside walls, attics or crawl spaces where the chance of freezing is greatest
  • Seal air leaks surrounding or near pipes
  • Disconnect all outdoor hoses and turn off water to exterior faucets and sprinkler systems
  • Keep heat at 55 degrees F. or higher even when you are out of town
  • During a cold spell turn on both hot and cold faucets near outside walls to allow a small trickle of water to run during the night
  • If you need to be away from home, drain your water system before you go
  • Identify the locations of shutoff valves so that you are prepared to stop the flow of water as soon as possible when a pipe bursts

Winterize Your Home and Business

12/6/2017 (Permalink)

The temperature is dropping here in Sugar Land and cold weather can have an impact on your homes and businesses.  This calls for homeowners and business owners to take some precautionary measures to help protect their property.  In order to avoid costly and time-consuming damages due to harsh winter weathers, take some precautions. Some basic tips to winterize your home this winter includes:

  • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.
  • Keep slow trickles of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home.
  • Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it to "off".
  • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
  • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to future roof problems and water damage.

What To Do Until Help Arrives

1/16/2017 (Permalink)

Have you ever experienced water damage in your home?  Each time a house is damaged by water, the type and/or amount of damage can be different and requires different and unique solution.  When sewer water enters your home, it may contain bacteria, viruses, and other microbes that can cause illness.  Fortunately, SERVPRO of Sugar Land have the right equipment and specialized training to quickly fix these issue.  While you're waiting for our services, here are some helpful things to do and not until help has arrived. 

Do's: 

  • Avoid all contact with sewage and items contaminated by sewage. 
  • Wash your hands thoroughly after contact with contaminated items. 

Don'ts:

  • Spread contaminated water by walking unnecessarily damaged or we areas
  • Turn on the HVAC system if there is a possibility of spreading contaminated air
  • Use household fans to dry the structure and spread contaminants
  • Use products for personal hygiene and cleanliness if they have been exposed to the contaminated areas. 

 

Give SERVPRO of Sugar Land a call if you ever experience any kind of water damage.  Our experts are here to help, 281-313-1338.