Recent Why SERVPRO Posts

Certified: SERVPRO Cleaned – a defensive cleaning program

6/30/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Sugar Land today at  (281) 313-1338 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Benefits of Getting your Air Ducts Cleaned

4/10/2020 (Permalink)

SERVPRO employee working SERVPRO of Sugar Land is always here to help!

Is it worth having your air ducts clean?  Getting the ventilation systems inspected should be a high priority on your to-do list. In most cases, the heating, ventilation and air conditioning (HVAC) system has been operating for some time without attention.  Dirty ducts can circulate odors, contaminants such as mold and irritating dust throughout your business or home. 

   Clean air ducts benefits: 

  • Eliminates offensive odors
  • Reduces potential mold growth
  • Remediates bacteria, fungi and mold
  • Restore peak energy efficiency
  • Lowers indoor air pollution

A routine part of the SERVPRO of Sugar Land service is inspecting the heating, ventilation and air conditioning unit (HVAC).  Keeping the HVAC system and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may save you money.  

Potential Roof Leak in your Sugar Land Home?

4/9/2020 (Permalink)

Roof damage with Blue tarp SERVPRO of Sugar Land is always here to help when disaster strikes!

They say April showers bring May flowers, but this April weather has been nothing less but perfect.  The weather has been warmer and the trees and flowers have begun to bloom, However, springtime always seems to bring plenty of rain and plenty of rain always brings a higher risk of water damage to your home.

With the increase of showers as well as high winds, roof damage may occur or be revealed as water intrudes through your roof and damages your ceilings and walls. To reduce the risk of roof leaks, you should inspect your roof for any damages from the winter and inspect it after every major storm.

The most common cause of roof leaks is a damaged or missing shingle from storms or fallen branches. If you do experience water damage inside your home from the ceiling or wall, contact a professional.  Give SERVPRO of Sugar Land a call to help your storm damage needs (281) 313-1338!

TIps for Keeping The Workplace Safe

4/7/2020 (Permalink)

HERE to Help virus For your disinfecting needs, give our team a call at SERVPRO of Sugar Land (281) 313-1338!

If your business is still operating during these uncharted times encourage your team to:

  • Practice Good Hygiene
  • Wash hands or use hand sanitizers frequently
  • Avoid touching your face
  • Disinfect surfaces like doorknobs, tables, desks, and handrails regularly
  • Increase ventilation by opening windows or adjusting air conditioning
  • Be Careful with Meetings and Travel
  • Use videoconferencing for meetings when possible
    • When not possible, hold meetings in open, well-ventilated spaces
  • Consider adjusting or postponing large meetings or gatherings
  • Handle Food Carefully
    • Limit sharing food with others
    • Strengthen health screenings for cafeteria staff and their close contacts
    • Ensure cafeteria staff and their close contacts practice strict hygiene

PLEASE STAY HOME if anyone is feeling sick, or if an employee has a sick family member in their home

CALL SERVPRO of Sugar Land for your cleaning and disinfecting needs at (281) 313-1338.

Spring Cleaning

4/3/2020 (Permalink)

Spring cleaning and cleaning wood floors SERVPRO logo Spring cleaning is the time to get a fresh start to the spring season!

Spring has arrived and what better time of the year to clean the clutter out than now?  A lot of us now are at home during these uncharted times, and while we may have some extra time on our hands why not start on some home cleaning projects.  So while we are staying home, clear out old items that may be taking up too much space in your home by selling or even donating these (un)used items. Below are some resources to help you start your spring cleaning to get you back on track to the lifestyle you want.

  • Make your own checklist:

Create a plan of action. Take an area and break it down into sections. Create different tasks that needs to be done around the house or office. Once the list has been made considering the time each task may take. By doing so, this may help organize the time it takes, which you can adjust your schedule accordingly throughout the rooms. [Using this checklist, you can divide the tasks by estimated times and create a flexible schedule giving yourself some spare time]

  • Organize and pace yourself:

A really good deep spring cleaning should take more than a day. Set aside a weekend to steadily get the major chores done. An average amount of time to clean an area can take about 2-6 hours. As you start your spring cleaning, organize your time and tackle the big chores first. Declutter the room by sorting out and organize items into different piles. Once these tasks have been attacked then clean the surfaces with the tough grime and wiping down counter tops and polishing it. Don't overlook the items in plainsight such as kitchen appliances. Also, address the little small hidden crevasses. Don't rush - This will not happen in one afternoon, organize your time and pace yourself as you work on these chores.

  • Work from the top down:

Like cleaning a car, you start from the top and work your way down. When you begin dusting a room, it would only make sense to start at the top and work your way down. By starting from the top, you will be able to save more time and energy instead of having to repeat the task at hand.

Helpful hint: there is always an exception to the rules and cleaning walls can be considered one of those exceptions. When cleaning the walls it may be better to start from the bottom up, then back down again. Dirty soap streaks may be left behind and harder to clear off clean walls rather than dirty walls. Work your way back up to remove any drips.

  • Dry clean before adding water to the mix:

Start with dusting before mopping. By adding water, the debris can be created into a big mess of muddy gunk. Helpful hints: sweep before mopping. Dust fan blades before washing them (with water) and vacuums or wipe windows before washing them as well.

  • Keep up rather than catch up:

To make your future spring cleaning easier on you, create a monthly checklist of a task to do. Break it up by room or sections followed by a flexible schedule to get these chores accomplished.

Our Highly Trained Restoration Specialist Can Restore your Home

4/3/2020 (Permalink)

SERVPRO employee working We make it "Like it never even happened."

SERVPRO of Sugar Land is an IICRC firm.  The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies.  IICRC Certified Firms have the right to display the IICRC Certified Logo. 

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation.  These IICRC standards take years to develop and require the coordination of experts in the field: manufactures, industry organizations, insurance professionals, training schools, contracts, and public health professionals.  

Every five years, the standards are reviewed and updated.  The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace. 

Scope Of Cleanup Protocol (COVID-19)

3/17/2020 (Permalink)

Virus cells in background SERVPRO of Sugar Land is here for our community during this time!

SERVPRO of Sugar Land is working hard helping those in our community at this time during this extraordinary time.  As we continue to learn more about the pandemic we want to ensure to our community that we are here to help during this time.  

SERVPRO of Sugar Land can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure   The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents.  The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

The Centers for Disease Control and Prevention (CDC) encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at the minimum.  These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well, including:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving and Racks
  • Sales Counters
  • Carpets and rugs
  • Stair handrails
  • Elevator Cars
  • Playground equipment
  • Fitness equipment

What To Do During A Power Outage?

4/2/2019 (Permalink)

Ever have a heavy storm knocked out your power for many than a few hours?  For example, a hurricane comes through and knocks your power our for days.  Then what?  Do you have a plan? To help be prepared, consider getting a portable generator for your home or business.   By having a general portable generator, this can help keep the power going while you’re dealing with a power outage that may last for days.  A backup generator can help maintain electricity to various items such as lights, computers, heating system, office equipment, etc.  A generator not only helps with back up power but can also help a building be protected from certain hazards that could possibly accompany a storm.  In case of an emergency, SERVPRO of Sugar Land is always here to help keep our community prepared. 

Common types of Mold

4/2/2019 (Permalink)

What is mold you ask?  Mold is a type of fungi that exist everywhere and only need moisture and a compatible surface to survive.  With that being said, there are many different species of mold.   Some types of mold can be unharmful while others can be toxic.  It is important to know the type of mold you may be dealing with if there is mold growth in your home or business.  Each type has different unique characteristics and growth patterns.  Below are a few common kinds of mold species found in homes or business:

Acremonium: Found on dead plants and soil, it grows indoors on paper and drywall tiles

Alternaria: Commonly found on food, plants, rotting farmland manure and is resistant to most fungicides.

Aspergillus: There are many species of Aspergillus

Botrytis: Associated with plants, high humidity levels and plenty of plants attract this mold.

Here at SERVPRO of Sugar Land, our technicians receive advanced training to deal with mold issues in a home or business.  Committed to providing excellent services, SERVPRO of Sugar Land has the technology and crew to help you make it “Like it never even happened.”

Biohazard Needs in Sugar Land

4/1/2019 (Permalink)

SERVPRO of Sugar Land is fully trained and specialized in the cleaning and disposal of biohazard contents and affected materials in the Sugar Land area. 

When it comes to a biohazard situation, SERVPRO of Sugar Land knows best how to handle a situation like this.  Protection is important to our employees because removal of biohazard materials can cause serious health consequences. 

Our crew is equipped with the necessary safety apparatus and cleaning products.  Specialized training and experience are key when choosing a cleanup company to resolve these circumstances.  Here at SERVPRO of Sugar Land, we can help transform these unhealthy environments back into clean, safe homes and offices.  We can restore your home or business back to its preloss conditions.  Give us a call if you need any biohazard cleanup services – (281)-131-1338.  SERVPRO of Sugar Land is always here to help, making sure “Like it never even happened.”

Hazardous Circuit Overload

3/27/2019 (Permalink)

It's common to use electrical outlets and extension cords, but they can become dangerous when they are overused. Listed below from the Electrical Safety Foundation International, here are some hazards along with remedies to fix the problems. 
 
Potential Hazard: Overloaded circuits could cause an electrical fire. 
Warning signs: outlet or wall may be warm to the touch; Outlet may be yellowed or discolored; circuit breakers may frequently trip; the smell of burnt insulation in the air.
Remedy: Have an electrician run a dedicated circuit and install additional outlets.

Potential Hazard: 
Overloaded extension cords could cause electrical fires.
Warning signs: Extension cord is warm to the touch. 
Remedy: Use an extension cord with the same or large wire size as the cord is extended.  Also, since extension cords are intended for temporary use, consider having an electrician install additional outlets.

Potential Hazard: Ungrounded outlets that will not protect you from an electrical shock in the event of a short circuit. 
Warning Signs: three-prong plug has been forced in a two-prong plug outlet. 
Remedy: If the outlet has no grounding wire, have an electrician run a new circuit with a grounding wire. If there is a grounding wire, simply install an outlet that accepts three-prong plugs. 

Potential Hazard: Improper placement of extension cords could cause a fire. 
Warning Signs: Extension cords that run through walls or underneath carpets. 
Remedy: Try rearranging furniture, finding a closer outlet, or having more outlets installed. 

Spring Cleaning

3/27/2019 (Permalink)

Spring has arrived and what better time of the year to clean the clutter out than now? It's a tradition for most people to take this time of year and do an annual spring cleaning. Green means clean to our SERVPRO crew. So begin fresh this season. Clear out old items that may be taking up too much space in your home by selling or even donating these (un)used items. Below are some resources to help you start your spring cleaning to get you back on track to the lifestyle you want.

  • Make your own checklist:

Create a plan of action. Take an area and break it down into sections. Create different tasksthat needs to be done around the house or office. Once the list has been made considering the time each task may take. By doing so, this may help organize the time it takes, which you can adjust your schedule accordingly throughout the rooms. [Using this checklist, you can divide the tasks by estimated times and create a flexible schedule giving yourself some spare time]

  • Organize and pace yourself:

A really good deep spring cleaning should take more than a day. Set aside a weekend to steadily get the major chores done. An average amount of time to clean an area can take about 2-6 hours. As you start your spring cleaning, organize your time and tackle the big chores first. Declutter the room by sorting out and organize items into different piles. Once these tasks have been attacked then clean the surfaces with the tough grime and wiping down counter tops and polishing it. Don't overlook the items in plainsight such as kitchen appliances. Also, address the little small hidden crevasses. Don't rush - This will not happen in one afternoon, organize your time and pace yourself as you work on these chores.

  • Work from the top down:

Like cleaning a car, you start from the top and work your way down. When you begin dusting a room, it would only make sense to start at the top and work your way down. By starting from the top, you will be able to save more time and energy instead of having to repeat the task at hand.

Helpful hint: there is always an exception to the rules and cleaning walls can be considered one of those exceptions. When cleaning the walls it may be better to start from the bottom up, then back down again. Dirty soap streaks may be left behind and harder to clear off clean walls rather than dirty walls. Work your way back up to remove any drips.

  • Dry clean before adding water to the mix:

Start with dusting before mopping. By adding water, the debris can be created into a big mess of muddy gunk. Helpful hints: sweep before mopping. Dust fan blades before washing them (with water) and vacuums or wipe windows before washing them as well.

  • Keep up rather than catch up:

We as humans are always busy whether it's taking care of our family, working or getting distracted with whatever life throws at you. So it's natural to put off these chores. To make your future spring cleaning easier on you, create a monthly checklist of a task to do. Break it up by room or sections followed by a flexible schedule to get these chores accomplished.

Mold Removal vs. Remediation

3/27/2019 (Permalink)

Many people do not know that there is a difference between “mold removal” and remediation. Mold spores exist naturally everywhere, both indoors and outdoors, as they are microscopic. This means that removing 100% of mold from a home or business is impossible. Many restoration companies will advertise “mold removal” and even guarantee they can completely remove all mold. This is simply not true.

Qualified restoration companies understand the science behind mold growth and the makeup of mold. All SERVPRO franchises provide thorough training on how to properly remediate mold. The remediation of mold focuses on getting the levels of mold back to natural and normal levels.

Since every mold damage scenario is different, each requires a different solution but our general mold remediation process stays consistent here at SERVPRO of Sugar Land. 

  1. Inspection and Mold Damage Assessment
  2. Mold Containment
  3. Air Filtration
  4. Removing Mold and Mold-Infested Materials
  5. Cleaning Contents and Belongings
  6. Restoration