What our Customers say...

Water Damage Testimonials

The service was great.  They worked greatly to accommodate my schedule and I really appreciated it.

The team we had was absolutely awesome all around. They answered my questions and addressed our concerns, and provided with information for additional resources. Awesome experience!!

Matt was extremely professional, very courteous and always on time.  Great job Matt! 

Matt is a professional who is caring, and understand the customer.  He is meticulous in his work, and he made this bad situation almost enjoyable.  His help Gadi, was also professional and friendly.  

Matt and crew were wonderful.  They called before and arranged times that was flexible for us.  Not only pleased but thrilled.

Matt and his crew were the absolute BEST!  Our situation has been stressful, but Matt made us feel better.  He was sensitive and treated my family with the utmost in respect.  He and his team worked tirelessly, and they always had smiles on their faces.  To be honest, I'm beyond grateful for Matt's help, sensitivity, and care.  Please know that you have a fantastic team representing your company.  Thank you for all your hard work! Our family is so very grateful! 

Excellent explanations at every step, no concerns left unanswered at every step. 

Keep up the great work.  Reassuring the customer about the work and educating them on the process is greatly helpful.  Reminding theme everyday that the fans will have to be on continuously may test their sanity.  

Kitrick is very professional and a great help.

All of your employees were very kind and helpful.

Everyone was very polite and knowledgeable.  They explained everything along the way where I knew exactly what was taking place.  Corey Holman, was very professional but approachable and welcome to any questions that I had.  Anything I asked, he answered.  John and Ramon were both out the first day and they too did great.  I cannot stress enough how professional, helpful and at the same time polite that they all were.  They were willing to work as much as they could with my schedule and accommodate me by calling ahead allowing me to work as much as possible before they arrived. 

Great communication and great services.  

Mr. John Galluchi was so helpful and took care of situation very nicely and professionally. 

Staff was instrumental in providing information to present to board along with attending the board meeting. PM and Assistant PM meet with me on a daily basis as well as providing information & status on work performed in writing. Overall staff was very professional in performing their duties and helping the center get ready to start over.

SERVPRO of Sugar Land was timely, courteous and professional.  We were completely satisfied with their services. 

Team was very professional. 

The team was very neat.  They kept everything clean and tidy!

The SERVPRO employees are very knowledgeable. I'm also glad they knew how to follow up with my homeowners insurance company. I would definitely use your service again and recommend you to others.

Everything was GREAT! Armando was on the job and very informative daily!

I was impressed with the way this group numbered their boxes to coordinate the lamps with dozens of items and this was a first.

All personnel were very courteous & professional. Very pleased with everything that was done.

Keep doing what you are doing. I am very satisfied with your customer service and your representatives.

Nathaniel was always prompt, professional and very helpful. He deserves a raise and a praise! Great representation for your company.

They were extremely prompt to come and rectify the water damage. Very satisfied.

John explained everything to me step by step, and also Jose. They were great!

Fantastic job! I am so happy that my Allstate agent refereed this company to me.

We were so pleased with your service man, John Gallucci, that we felt that we should tell you. He explained what needed to be done, how long it was expected to take and was very knowledgeable about the chemistry and the scientific components of the job. He answered all of our questions. He is surely a credit to your organization.