Recent Posts

Importance of Being Prepared

8/8/2018 (Permalink)

Companies located in Houston should always be ready for a major storm to hit the area.  Having a plan for the employees will increase the chance of remaining safe during a storm event.  At SERVPRO of Sugar Land, we encourage employees to know the location of each electric panel and to know where the safest place in the building is.  Storms can arise unexpectedly and can turn into a devastating disaster.  Being knowledgeable and prepared for situations like these is important.   Protect your employee’s and business by knowing who to call in events like these!

SERVPRO of Sugar Land understands the stress when a disaster arises.  Our goal is to help minimize the interruption to your business!  Our team specializes in water, fire, mold and storm damage.  Feel free to give our company a call (281)313-1338. 

Mold Factors

8/7/2018 (Permalink)

It is important as homeowners to do things to prevent any kind of water intrusions in our homes.  As a mindful homeowner, it is necessary to take precautions and measures to minimize the amount of moisture to reduce any possibility of mold growth or development in one’s home.

After water damage in a home (or business) mold can become a problem that can manifest if the water damage is not immediately taken care of.  As mold spores are invisible to the naked eye, they tend to make their way through homes and are always present.   As mold begins to grow, it can become a nuisance as well as a possible health problem. 

Mold requires a food source, the right temperature, above freezing and plenty of moisture.  As these conditions are all a part of your home's makeup, it is important to check your home for any kind of possible sources for water leaks.  If you do come across a mold issue, call SERVPRO of Sugar Land.  We are the mold remediation experts!

What is a Hurricane?

8/7/2018 (Permalink)

What is a hurricane?   A hurricane is a massive tropical cyclone or low-pressure system that generally forms in the tropics with winds exceeding 74 miles per hour.  Typically accompanied by heavy thunderstorms according to the Federal Emergency Management Agency (FEMA).  They can cause threatening storm surges, violent winds, and heavy rain storms. Because we are located near the coast, it is that much more important for us to be prepared for a catastrophic event like this to happen.  Although there may not be many hurricanes brewing this season, it never hurts to be prepared for a destructive event like this. Below are a few basic important tips to prepare for hurricane season. First, make a family emergency plan.  It never hurts to be over prepared for disastrous situations. 

  • In case of an emergency evacuation, know where to go.  Have a plan on what route to take and where to stay. 
  • As mentioned in our last newsletter, have a basic emergency kit together in case a hurricane were to strike.  Here is a simple list of supplies to have, but is not limited to the following: water, non-perishable foods, a flashlight, extra batteries, cash, a first aid kit. 
  • Stay informed, connect with your community through email or text notifications for any emergency alerts or keep a battery-powered radio handy. 
  • If you decide not to evacuate your home, prepare your home to have adequate supplies that will last you for several days.


Be aware, hurricanes are usually followed by a tropical storm of heavy rain that can cause flood damage. For more information about staying prepared during a natural disaster visit: https://www.ready.gov/hurricanes

When Storms or Floods hit Sugar Land, SERVPRO of Sugar Land is ready!

5/8/2018 (Permalink)

SERVPRO of Sugar Land specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Sugar Land, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (281) 313-1338

Detecting Mold?

3/28/2018 (Permalink)

If there are ongoing moisture problem in your office or home it is important to be alert for presence of visible mold, strong, musty odors which may indicate mold is present, or any evidence of past moisture problems that might have caused mold growth. 

Mold can be found behind walls, in the basement, under the carpet, in damp areas of the house, surrounding roof leaks or in an area that experiences high humidity    If you think you may have a mold problem, give your team of experts a call.  SERVPRO of Sugar Land knows how to find the source of the mold problems and locate any water damage or leaks causing the mold.  We can help put your home back to the preloss conditions. If you have any questions about mold remediation, feel free to contact SERVPRO of Sugar Land (281) 313-1338.

Tornado Watch Versus Tornado Warning

3/27/2018 (Permalink)

A tornado WATCH means a tornado is possible in your area. 

  • Listen to local radio and TV stations for further updates.
  • Stay away from windows
  • Prepare a small disaster kit if there has not been one made
  • Keep pets inside
  • Bring patio furniture and outside items into a garage or inside storage area if time and weather permit
  • Be alert to changing weather conditions. Blowing debris or sound of alert you; tornadoes reportedly sound similar to freight train.

A tornado WARNING means a tornado has been sighted and may be headed for your area.

  • Seek safe shelter immediately if you are inside; go to a safe place located on the lowest floor and on the interior side of the building with little or no windows or glass. Take your disaster preparation kit. 
  • If you are outside, seek shelter in a sturdy building
  • If you are in a car, mobile home, or portable building and head out to safety
  • If you are driving avoid bridges or overpasses and pull over if debris is flying (with your engine running and your head down and covered) drive to nearest shelter when possible

Water Classification

3/27/2018 (Permalink)

Without warning, emergencies can strike.  Immediate response is critical especially when water damage strikes.  Did you know there are three different major classifications of water that can cause a loss in a home?  The three types of water classification are defined as the following:

Clean water does not contain waste products, and presents few health risks.  Sources of clean water include burst pipes, defective appliances, water heaters and rain or snow entering through a leaky roof.  

Gray water carries waste products, but does not include human waste.  Sources of gray water include overflowing washing machines, dishwashers and bathtubs.  Gray water generally does not present the hazard of spreading disease. 

Black water carries waste products and disease causing organisms.  Sources of black water include flood water and sewage backups.  Black water losses pose serious health threats, and damage is generally more severe.

Here at SERVPRO of Sugar Land we understand that dealing with water damage is a highly stressful.  Our trained technicians are equipped with the knowledge to restore your property.  Do not hesitate to give SERVPRO of Sugar Land a call if you experience any kind of water damage!

Types of Fire

3/27/2018 (Permalink)

When SERVPRO of Sugar Land arrives on the scene following a fire, our team follows a process.  First our goal is to calm the customer’s fears.  The next step is to pre-test the smoke to determine what type of fire has taken place. 

Are you aware of the different types of smoke?

Wet Smoke – Plastic and Rubber (low heat, smoldering, pungent odor, sticky, smeary)

Dry Smoke – Paper and Wood (fast burning, high temperatures, heat rises therefore the smoke rises)

Protein Smoke – Produced by evaporation of material rather than from a fire (Virtually invisible, discolors paints and varnishes, extreme pungent odor)

Fuel Oil Soot – Furnace Puff Backs

Other – Tear gas, fingerprint powder, and fire extinguisher residue.

Smoke and soot residue can damage carpet, upholstery and contents if not removed quickly and efficiently.  In a fire-damaged structure with soot on the walls and other surfaces, cleaning and restoration is less disruptive and more cost-efficient than replacement.  Replacement may also mean a longer disruption time than restoration. 

Our team understands how disruptive a small fire can be and  SERVPRO of Sugar Land is dedicated to help you during a stressful time.  Contact us if you experience fire damage at (281) 313-1338.

Spring Safety Facts and Myths about Lightning

3/26/2018 (Permalink)

Every year, SERVPRO of Sugar Land answers the call to help clean up and restore homes and businesses after spring storms have taken their toll.  After all, SERVPRO of Sugar Land is always here in helping make disasters “Like it never even happened.” when your property suffers from storm damage.  So leave the restoration remediation of your home and business to our team.  Consider the following to protect your property:

Myth: If it is not raining, then there is no danger from lighting. 
Fact:  Lightning often strikes outside of heavy rain and may occur as far as 10 miles away from rainfall. 

Myth: Rubber soles of shoes or rubber tires on a car protect you from being struck
Fact: Rubber-soled shoes and rubber tires provide no protection from lightning.  The steel frame of a hard-topped vehicle provides increased protection if you are not toughing metal.  Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.

Myth: “Heat lightning” occurs after very hot summer days and poses no threat. 
Fact:  “Heat lightning” is a team used to describe lightning from a thunderstorm too far away for thunder to be heard.

SERVPRO of Sugar Land is dedicated to help you!  Do not hesitate to give our experts a call when disaster strikes! (281) 313-1338.

Different Types of Fire

3/26/2018 (Permalink)

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Sugar Land  will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our experienced team at SERVPRO of Sugar Land is available for any level of restoration emergency that you might face. Our team is dedicated to help make fire damages “Like it never even happened.”